Singapore Airlines. Review of Singapore Airlines once again recognized as the best airline in the world according to TripAdvisor

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Singapore Airlines is one of the world leaders in air transportation. Together with the "Singapore Girl", an internationally recognizable symbol, the airline provides high standards of service and provides passengers with an ultra-comfortable flying experience. Singapore Airlines, which celebrates its 70th anniversary in 2017, has one of the world's youngest fleets of 108 aircraft. passenger ships, and the airline’s route network, including SilkAir destinations, covers 103 destinations in 35 countries. Singapore Airlines operates regular flights from Moscow to Singapore 5 times a week (except Wednesdays and Sundays) and on May 30, 2017 opened regular flights from Moscow to Stockholm.

Interesting facts about Singapore Airlines:
In 2017, Singapore Airlines celebrated its 70th anniversary
Singapore Airlines route network (including flights subsidiary company SilkAir) covers 103 destinations in 35 countries
Singapore Airlines operates regular flights from Moscow to Singapore 5 times a week (except Wednesdays and Sundays)
On May 30, 2017, the airline also launched regular flights from Moscow to Stockholm, with a frequency of five flights per week
In November 2017, the airline unveiled a new, unique cabin interior on its Airbus A380 aircraft, redefining the premium travel experience.
See you soon with Singapore Airlines!

From Moscow to Asia from 34,000 rubles!

Booking: from 07/23/2019 to 08/11/2019

Travel dates: from 07/23/2019 to 06/15/2020

Special offer from Singapore Airlines.

Singapore Airlines to invest SGD50 million to upgrade lounges at Changi Airport

Singapore Airlines plans to invest more than SGD50 million in a major upgrade of the SilverKris and KrisFlyer Gold lounges at Terminal 3 at Changi Airport. Reconstruction will begin in August 2019 and is expected to be completed by mid-2021.

In the project's boundaries total area and the capacity of Singapore Airlines lounges in Terminal 3 will increase by 30%. Guests will enjoy spacious open spaces, enhanced comfort amenities and a wide range of gastronomic offerings - all tailored to the needs and preferences of customers. Singapore Airlines hired designers from the architectural studio Hirsch Bedner Associates to work on the project, offering a fresh look at airport business lounges. By uniting modern style With homely comfort, they managed to create unique and elegant spaces, the interior of which seems to be timeless.

From Moscow to New Zealand from 80,000 rubles! Special offer from Singapore Airlines

Booking: from 06/22/2019 to 07/07/2019

Travel dates: from 22-06-2019 to 31-03-2020

New Zealand attracts tourists from all over the world with its unique nature. This distant country is unlike any other country in the world; the widely developed environmental movement here contributes to the preservation of all natural splendor in its original form, even close big cities.
New Zealand is a country where nature reigns supreme, so extreme sports enthusiasts and active tourists there is a direct road here. Waterfalls and geysers, beaches and glaciers, hills and lakes - this is an incomplete list of its beauties.
Hurry up to take advantage of the special offer from Singapore Airlines!

From Moscow to Thailand from 35,000 rubles! Special offer from Singapore Airlines!

Booking: from 06/20/2019 to 07/07/2019

Travel dates: from 20-06-2019 to 31-03-2020

The Land of Smiles is an ideal place for mental relaxation! A special offer from Singapore Airlines, Thailand is waiting for you!

From Moscow to Australia from 71,000 rubles!

Booking: from 06/20/2019 to 07/07/2019

Travel dates: from 20-06-2019 to 31-03-2020

Australia is unique country, hospitable and extraordinary beautiful land, which stores true wealth, including rare natural phenomena, as well as amazing representatives of flora and fauna. The natural attractions of Australia amaze with their beauty. Untouched nature here contrasts with the most modern metropolises. Scuba diving and golf enthusiasts flock here from all over the world, and adventure lovers follow the routes of local pioneers again and again. In short, these lands are a real treasure for tourists from all over the world.
Treat yourself to a unique journey. Special offer from Singapore Airlines!

Singapore Airlines and Moscow Domodedovo Airport celebrate two years of flights on the Moscow – Stockholm route

Singapore Airlines and Moscow Domodedovo Airport are celebrating two years since the opening of regular flights on the route Singapore (SIN) - Moscow (DME) - Stockholm (ARN).

“We offer Russian passengers a convenient and comfortable way travel to Stockholm, as well as the opportunity to try the legendary service of Singapore Airlines. We are happy to celebrate the anniversary of this important event and sincerely thank our customers and partners for their full support,” said Biren Poh, Head of the Singapore Airlines Representative Office in Russia.

“We are glad that passengers highly appreciated new route and are increasingly choosing it for flights between Asia and Europe. This is a unique destination for the Moscow air hub, which, thanks to our partners from Singapore Airlines, increases the attractiveness of transfer flights through Domodedovo Airport. We are confident that the route has great potential for further increasing traffic volumes,” said Igor Borisov, director of Moscow Domodedovo Airport.

Since 2017, passenger traffic on the route has amounted to almost 86 thousand people. Flights to the Swedish capital are carried out on the innovative Airbus A350-900 aircraft five times a week, on Mondays, Tuesdays, Thursdays, Fridays and Saturdays.

Moscow Domodedovo Airport and Singapore Airlines have been cooperating since 2006. Over the entire period of partnership, the companies served 1.8 million passengers.

SIA Group's annual revenue reaches record SGD 16.3 billion

2018-2019 financial year

Despite the challenging market environment, the Group's operating profit for the financial year 2018/19 was a significant SGD 1.067 million (see Note 1). The Group achieved record revenues thanks to initiatives implemented as part of its transformation programme.
Even with operating profit declining by 31.1% (-SGD482 million) from SGD1,529 million last year (see Note 2), the Group delivered an excellent financial performance. The company managed to achieve strong results on the back of SGD1 billion (+25.1%) increase in expenses, mainly due to a 21.6% increase in fuel prices, as well as the absence of non-recurring income recorded last year (-SGD243 million ) (see Note 3).

Singapore Airlines once again named the world's best airline by TripAdvisor

Singapore Airlines named the best airline world according to the famous travel website TripAdvisor as part of the Travelers’ Choice Award for the second year in a row.

“We are honored to once again win the prestigious title of World's Best Airline,” said Singapore Airlines CEO Goh Choon Phong. “We thank our passengers for their support, as well as the airline employees around the world who go above and beyond every day to provide travelers with an incredible flying experience.”

“Congratulations to Singapore Airlines on yet another Travellers' Choice Award win. This prestigious award recognizes travelers' favorite airlines based on reviews from our users around the world,” said Bryan Saltzburg, President, Air Travel, Cruises and Road Trip, TripAdvisor. “This high rating from users pays tribute to the airline’s excellent service, unrivaled quality and high values. The Singapore Airlines team can be proud of the award, since when choosing an air carrier, many passengers prefer this particular airline.

The 2019 Airline of the Year winners at the Travellers' Choice Awards were selected based on reviews from travelers around the world. Particular attention was paid to such parameters as quality of service and customer satisfaction.

To determine the winners, TripAdvisor uses an algorithm that takes into account the quantity and quality of airline reviews and ratings over the past 12 months.

Singapore Airlines has launched direct ticket sales via Skyscanner using the NDC standard

Singapore Airlines announced the start of direct sales of tickets for the airline's flights for Russian passengers through the search and booking website Skyscanner flight tickets according to the new standard for the distribution of air services (New Distribution Capability, NDC). Flights can now be purchased directly from Skyscanner or the mobile app, without having to go to the airline's official website to complete your booking.

NDC is a new industry standard for data exchange between airlines and online agents, developed by International Association air transport. Thanks to NDC, any certified airline can sell tickets directly through metasearch engines, and they, in turn, receive the maximum full information about airline services in a standardized format. The NDC protocol is used within Skyscanner's Direct Booking solution, through which Singapore Airlines has been integrated.

NDC and Direct Booking technologies allow search engine users to compare not only the cost of air tickets, but also the entire range of services offered by different airlines: detailed information about fares, flight exchange or cancellation, bonus miles, upgrade opportunities and baggage allowances. Entering passport data and paying for selected air tickets is carried out directly on the portal or in the Skyscanner application. Since March 2019, Skyscanner also has a selection option available seats on board. Customer support (such as ticket refunds or exchanges) remains the responsibility of the airline.

Singapore Airlines has a third-highest level NDC certificate, which covers both proposal and order management. Thus, the airline has full control over how fares are offered, the booking process, payment and ticket issuance.

Mr. Biren Poh, Head of the Representative Office of Singapore Airlines in Russia, noted:
“Singapore Airlines is committed to providing exceptional service to passengers at every stage of interaction with the airline, including optimizing and simplifying the booking process through our collaboration with Skyscanner on the new NDC airline distribution standard. We will continue to develop partnerships with third-party air ticket sales channels, facilitating customer access to Singapore Airlines services.”

Igor Novikov, senior commercial manager at Skyscanner:

“Singapore Airlines' ticket sales complement the list of destinations and airlines available through Skyscanner's Direct Booking platform. Travelers will immediately see the entire range of airline fares and will be able to choose Additional services, including your seat, and complete your booking directly on Skyscanner without having to go to the airline's website. Our statistics confirm that this approach makes purchasing a ticket easier for travelers and increases efficiency for partners.”

The NDC agreement on cooperation between Singapore Airlines and the Skyscanner portal was concluded in May 2018. The partnership aims to provide airline customers with an easier and faster way to book flights through Skyscanner. Additional features will gradually appear on the portal in the near future.

SIA Group's revenue increased by SGD 265 million

FINANCIAL INDICATORS OF SIA Group

III quarter of the 2018-2019 financial year

Group revenue increased by SGD265 million (+6.5%) year-on-year to SGD4,342 million, primarily driven by higher traffic revenue (+SGD248 million) driven by increased passenger demand (+SGD245 million or 7.7%).

The Group's passenger traffic grew by 8%, which exceeded capacity growth and contributed to an improvement in load factor by 0.9% to 83%. Revenue per seat-kilometre increased by 1.3% as a result of the Group's transformation programme.

Revenue from cargo transportation remained at the level of last year (+3 million SGD or 0.5%). The results of the third quarter were affected by an increase in the income rate by 3.4% on the one hand and a decrease in the volume of transported cargo on the other (-2.8%). The Group's engineering division demonstrated revenue growth of SGD 16 million (+14.2%), primarily due to an increase in routine maintenance volumes aircraft.

Group expenses increased by SGD331 million (+9.1%) to SGD3,954 million mainly due to an increase in net fuel costs (+SGD227 million or +22.2%). The Group's non-hedging fuel costs increased by SGD285 million, primarily due to an increase in average fuel costs of US$16 per barrel (+21.1%). At the same time, the Group received higher income from hedging compared to last year (+SGD 58 million or +131.6%).

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We flew this route several times in order to spend a few days in Singapore, and then fly to Bali or Phuket with a single ticket, but this time through our subsidiary Silk Avia.
This flight arrives in Moscow from the USA. The Boeing 777-300 carries on board half of the cabin passengers traveling from Moscow to Southeast Asia. The cabin is clean, all personal hygiene kits for a 12-hour flight are laid out in their places.
For four flights from Domodedovo there were no flight delays even once, despite winter time travel.
Sweet, fragile flight attendants, dressed in national Peranakan outfits, are ready to help you throw your 15-kilogram " hand luggage"on the top shelf.
Even before takeoff, they will bring you the signature Singapore Sling. It should be noted that all requests are fulfilled clearly and with a sincere smile.
Sufficient legroom for my 185 cm height. Many modern films have been translated into Russian.
Delicious and varied hot dishes, metal cutlery. Wines and strong alcohol as a degestif upon your request.
Between meals they offer snacks - nuts, apples and even ice cream - you won't go hungry.
The toilets are constantly cleaned within 12 hours - nice.
During the flight, there is a change of personnel and you are served by cheerful and well-rested flight attendants.
Singapore Changi Airport is a different story...I would live here for several days without spending money on a hotel. Spa salons, massage chairs, a swimming pool, a butterfly and orchid garden, hundreds of restaurants with national cuisine- well, what else do you need?...They even have special booklets for navigation in this “city”.
Convenient site for purchasing tickets online and making " difficult route"The Moscow representative office is ready to help you, but the ticket is more expensive. You can immediately book a seat in the cabin and order special food without additional payment.
The company offers “its” hotels in Singapore at “special” prices and free group transfers (taxi in Singapore are surprisingly cheap), as well as a 50% discount on “double decker” tours around the city with a “hop on, hop off” system - it’s up to you .

What I don't like about them:
- The bad thing is that miles do not accumulate in economy class.
- When announcing discounts, the Company often lies when it announces the cost of the tariff. When you start ordering, it turns out that the price does not include fuel and airport taxes.
- 12 hours flight to Southeast Asia- a long enough non-stop shoulder - you start to get tired. Lately We fly to the region via Qatar or Dubai: 6 hours from Moscow, 2-4 hours to “stretch your legs” and the next 6 hours - very convenient and not annoying!
I think they are perhaps the best Airline!

Singapore Airlines is one of the best airlines in Asia, as evidenced by numerous awards and the highest ratings from prestigious consulting agencies. Every year, more than 20 million passengers from 40 countries around the world become its clients.

Buy a Singapore Airlines ticket

Singapore Airlines is based at Singapore Changi Airport. It was founded back in 1972, and today it is the national carrier of the country. The company often holds sales on airline tickets, and also provides discounts on entertainment and purchases in stores and shopping centers Singapore.

Singapore Airlines aircraft

Singapore Airlines prefers to use only new Airbus aircraft A330-343E, Airbus A340-541, Airbus A350-941, Airbus A380-841, Boeing 747-412, Boeing 777-200, Boeing 777-212ER, Boeing 777-312, Boeing 777-312ER, Boeing 787-912. After 5-7 years of operation, old aircraft are replaced with new ones.

Singaporean flight attendants (Singapore Girl)

Singapore Airlines flight attendants are the epitome of Asian grace and hospitality. Most of the girls who will take care of your comfort during the flight are winners of beauty contests.

All Singapore Airlines flight attendants wear one of the 4 colors of the Sarong Kebaya, created by Parisian couturier Pierre Balmain. The colors of this batik garment represent the position of a flight attendant.

Singapore Airlines Suites

Seats of this class are only available on the A380. When you choose a Singapore Airlines Suite, you get a personalized cabin, decked out in leather and wood, with multiple seating options that can be customized to suit your needs. Each cabin has a 23-inch LCD screen and a variety of USB ports and adapters, allowing you to connect external devices.

The airline provides "room service" and "Book the Cook" services. Gourmet meals prepared by Singapore Airlines chefs are served with Givenchy crockery and cutlery.

Singapore Airlines First Class

In each Boeing 777-300ER, first class passengers will find 8 spacious seats equipped with everything necessary for a comfortable flight.

The airline offers first class passengers an exclusive “Book the Cook” service. 24 hours before departure you can order any of 60 dishes from various cuisines of the world.

Singapore Airlines Business Class

Singapore Airlines Business Class seats, upholstered in premium leather, are considered the most spacious in the world! Every detail is created to give passengers maximum comfort. The chairs can be fixed in different positions, adapting to the ergonomics of the body and can be folded into a completely flat bed.

Singapore Airlines Economy Class

Among the many air carriers in the world, the world's largest air carrier, Singapore Airlines, is deservedly considered one of the most popular and popular among passengers. official website of the company - www.singaporeair.com. The reason for the popularity of the well-known air carrier can be explained by its excellent work, constant care for its customers, and provision of exceptionally high-quality services. It is these moments that grateful passengers note in the form of positive reviews, which can be read by everyone without exception when visiting the discussion forum. In addition to the forum, everyone will be able to get acquainted with both passenger reviews and advantageous offers by visiting the official website in Russian of Singapore Airlines.

The world-famous airline began its development history in the 50s of the last century. It only took a couple of decades for the airline to gain the trust and respect of numerous customers who were able to appreciate the quality of the services provided and the respectful attitude of the service personnel.

The airline, of course, did not stop at its achievements, defining for itself the most basic goals - to increase the level of service to all customers without exception and to replenish its own aircraft fleet with modern, high-quality airliners. With maximum effort and effort, everything planned was brought into reality, because it is not for nothing that many competing companies consider this particular air carrier an ideal model for so-called imitation.

At the beginning of its career, the airline served only three air directions under the name Malayan Airways. Aircraft from the Singapore air terminal served passengers in the following areas:

• Ipog;
• Lumpur;
• Penang.

Rapid growth and development helped the airline not only increase the number of destinations, but also replenish its own aircraft fleet with more modern ones. aircraft. In the early 60s, the airline received a new name Malaysia-Singapore Airlines, as the Malaysian Federation decided to withdraw from the general membership. And in the 70s of the last century, the airline was divided into two independent companies - Singapore Airlines and Malaysian Airline, since the leadership of Singapore and Malaysia could not find a compromise on some issues. It is this period that is considered to be the beginning of the development of the world famous airline Singapore Airlines. According to analysts, several factors helped Singapore Airlines achieve such success:

• coherence of work activities;
• staff consisting only of highly qualified professionals;
• constant care for our clients;
• the use of exclusively high-quality aircraft, which undergoes a thorough technical check before each flight.

It was these moments, as well as the implementation of bold initiatives, that helped the airline take a leading position in the global aviation industry.
The main air berth of the airline is located in Singapore, operating under the name “Changi”. It was this air hub that several years ago was deservedly recognized as the best in the whole world. The convenient location of the base air berth allows the air carrier to serve non-stop flights to the Australian continent from European countries and to countries located in Southeast Asia.

Home page of the official website

Company fleet

Currently, Singapore Airlines' fleet includes more than 100 models of the most modern airliners. All aircraft, without exception, are equipped with state-of-the-art technical systems and instruments, thanks to this, air travel is carried out with maximum safety for passengers. In the cabin, clients are comfortably seated in modern, soft chairs; the interior is chosen in such a way that they can relax and calmly overcome even the longest flight. Currently, the air carrier operates flights on the following models of wide-body aircraft:

• Airbus A 340-500 and 330-900;
• Boeing 777-300 and 777-200;
• In the near future, management plans to replenish the fleet with Airbuses A 350-900 and A 380-800.

The average age of aircraft in operation does not exceed 7 years.

Airline contact details

Currently post general director occupied by Chu Chun Seng, Singapore Airlines phone number in Moscow is +7 495 363 3062. It works around the clock and will help customers get an answer to any question they have, both regarding the work of the air carrier and the cost of air travel.

The representative office of Singapore Airlines in Moscow is located at the Domodedovo International Air Pier in office 3/31. The office in Moscow operates at the address - Olimpiysky Avenue, 17, on the 7th floor.

As we previously noted, the official website in Russian of Singapore Airlines will help visitors obtain information about:

• special, beneficial offers and promotions for clients;
• online registration;
• booking a ticket for the desired flight;
• renting a car in advance upon arrival in another country or a hotel room;
• convenient purchase of air tickets at an affordable price.

In addition to these questions, site visitors can easily find out the following:

• in what classes passengers are served;
• what are the allowances for baggage and personal belongings;
• how check-in for a flight is carried out at the airport;
• what Changi Airport is and what services arriving tourists will be able to receive there;
• what services are provided on board airliners.

Singapore Airlines flight attendants

Moreover, by visiting the airline’s website at a convenient time, passengers will be able to not only book a ticket for the desired flight in convenience and comfort, but also choose the most comfortable seat in the cabin. You can pay for your purchase either in cash via courier or by bank transfer. Of course, everyone must decide for themselves whether to use or refuse the services of the air carrier Singapore Airlines individually, weighing all the pros and cons. Well, if you decide to use the services, you should definitely leave your own review so that other users can evaluate the quality of the services provided using a real example.

To appreciate the comfort that the company provides, watch the video below. Even though it's on English language, it provides enough visual information. The video shows Singapore Airlines economy class.

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