I can't check in for a nordwind airlines flight. How to check in online for Nord Wind charter flights: choose seats, check in baggage, get a boarding pass

Airlines Nordwind is one of the leaders among Russian airlines. The principle on which the work of its employees is based is safety. Regular aircraft improvements and service innovations are attracting more and more travelers. Many customers, having bought a ticket once per flight, have become regular guests of the company.

The crew's sincere friendliness, excellent service, smooth takeoffs and landings will be a great addition to your vacation or business trip. The task of the team is to make people from different countries closer to each other, and flights are reliable and memorable for their high service and convenience. Nord Wind will help make the world more accessible.

Airline history

The first aircraft of the North Wind airline took to the skies in 2008.

At that time, the passengers had only three planes and six directions at their disposal. Every year, thanks to the dedication of the team and high-quality service, the fleet of aircraft increased, and new routes were opened for flights.

In 2014, the number of passengers who used the services of Nord Wind , equaled 4.4 million. By 2015, air passengers went on a trip from 33 points, the directions of flights covered both cities of the Russian Federation and Europe. By constantly improving and striving for high standards, Nordwind Airlines was able to become a global brand. Today she helps to visit 52 cities and 11 countries of the world.

On the official website of Nordwind Airlines, passengers will be able to familiarize themselves with the updated summer schedule. In 2017, the newest 15 travel destinations were opened for the first time. The flight program has increased tenfold compared to last year. The number of flight hours is more than 412,808.

Nordwind Airlines received the 221st place in the Top 500 Russian business leaders according to RBC and the title of "Best Charter Carrier 2013".

The North Wind company provides a wide range of services. The priorities are to ensure the comfort and safety of regular and new customers. On the pages of our website, representatives of the airline publish information about existing services and new offers.

• Baggage. Carry-on baggage - maximum 10 kg for domestic flights and up to 5 kg for international flights. Dimensions: 1 piece 55x40x20 \u003d 115 cm. One air passenger can take luggage up to 32 kg with him on domestic and international flights, depending on the fare. Dimensions: 1 piece less than 203 cm. For excess baggage weight, you will need to pay separately. At check-in, it is necessary to weigh all suitcases and bags, with the exception of things that relate to hand luggage.
• Ordering an additional seat. Additionally, you can order several places for things when booking on the website. If you have a lot of things, it's best to think over everything and order additional luggage.
• Search. If the passenger has lost luggage or found damage to it, he must draw up an act near the counter with the inscription “Lost & found”. If the baggage is not found within 21 days, its cost will be refunded.
• Storage. If baggage is forgotten at the airport, it will be stored for two days free of charge. Checked items will remain at the airport for six months from the date the owner is notified.
• Carriage of sports equipment and gear, with the exception of some species. The above items, if properly packed, are transported free of charge if they do not exceed the free baggage allowance.
• Transportation of animals. Transportation of animals, birds, guide dogs and service dogs is only possible in the economy class cabin. Accompanied by an adult air passenger. Transportation is only allowed in a container. Permissible weight (with a cage or container) - no more than 8 kg. Maximum dimensions (cage or container): width - 35; length - 60 cm; height - 20 cm. It is necessary to inform about the desire to take animals with you when you issue the ticket, but no later than 48 hours before the departure of the flight. The animal must have the necessary documents and certificates provided for by the legislation of the Russian Federation, international treaties and the legislation of other countries.
• Freight transportation. Transportation of goods is carried out both on the territory of the Russian Federation and on international flights.
• Online registration... Possible if departure is planned from cities of the Russian Federation and CIS countries. When registering, an air passenger must indicate his personal data and information about the flight. Online check-in will be open 24 hours and closed 4 hours before departure. You must arrive at the airport in advance with a printed ticket.
• Seat selection. Possibility to select a place in advance if desired.
• Menu order. Choose and order in advance the meals that will be served during the flight.

More detailed information can be obtained on the official website of the Nord Wind airline.

Aircraft fleet

Nordwind is one of the ten largest airlines in the Russian Federation in terms of the number of passengers using its services. Over the years, the fleet of aircraft of the North Wind (Nord Wind) airline has increased to 20 aircraft of four types: Boeing-737, Boeing-767, Boeing-777 and Airbus A321. The latest electronics, improved technical characteristics, increased comfort of the passenger compartment, these are the main advantages of these aircraft.

• The Boeing 737 is the most popular model of passenger airliners. The wings and tail unit are improved in the aircraft design, and it has more advanced engines. The liner is equipped with modern electronics.
• The Boeing 767 is a wide-body airliner designed for medium to long range. It is the first aircraft to carry passengers across the Atlantic Ocean.
• Boeing-777 - the model is designed for long and long flights. Equipped with the latest avionics. The comfort of the aircraft cabin has been improved. The airliner itself is constructed of lightweight but durable alloys and composite materials. This allowed us to significantly reduce the weight of the model and the cost of production.
• Airbus A321 (Airbus A321) is the largest member of the Airbus A320 family. A321 has the ability to accommodate more passengers due to its design features.

Airline Reviews

The opinion of every airline passenger is valuable to the company. ABOUTfeedbacks about Nord Wind will help make flights even better. It is the customers who have used the services of Nord Wind who can point out the shortcomings of the service or the insufficient competence of the staff.

Positive reviews

Alexander

Recently we flew from Vietnam on flight 2736, a Boeing - 777-200. The impressions were very good. The ten-hour flight took place in comfortable conditions. I liked the food. Warm blankets were handed out to everyone. Takeoff and landing are almost imperceptible. The flight was not delayed. I thank the airline for the excellent service!

Olga

We traveled on 05/10/2017 with the North Wind airline from Cheboksary to Belgorod via Moscow. I was pleased with the cost of the ticket, the plane was clean, the flight took off without delay. Although there was a connecting flight, we also managed the next one! Special thanks to the flight attendants and the pilot!

Yaroslav

We had such a story with Nord Wind. We flew five of us on May 2 from Sheremetyevo to Simferopol, on May 12 the tickets were in the opposite direction. The first and second times, flights were delayed by an hour and a half. Then it turned out that the delay was caused by the airport itself. Both times, instead of the promised Airbus А321 "North Wind", they provided Boeing - 767 "Pegasus". At first they did not understand that this was the same organization. The flight went well, the cabin was comfortable, the food was good.

Negative reviews

Vadim

Our plane and several other aircraft of the company were detained on the day of departure to Sheremetyevo. Nobody really explained anything. Waiting for several hours. The employees of the company did not consider it necessary to offer us neither food nor drinks. I was very upset with this attitude of Nord Wind towards customers.

Lika

My acquaintance with Nord Wind also left negative impressions. Flight as part of a travel package from Pegasus, Moscow - Bangkok. The flight was postponed from eight in the evening to five in the morning. A whole day of vacation is lost. Representatives of the airline blamed everything on bad weather and aircraft breakdown. Other passengers said that this happens quite often on North Wind Airlines. If you have old and constantly breaking aircraft, replace them! Why should people suffer!

George

The flight on flight 1805 - Moscow - Antalya on 05/13/2017 was supposed to take place at 9 am from Sheremetyevo airport, then a different time was appointed several times. The airliner was never submitted. A bottle of water was distributed as compensation. We were asked to pick up things. Some went to the hotel (provided with meals), but we went home. They promised to inform about the departure time, but no one called. Our flight was sent without us. The travel agent said that we ourselves are to blame for this, buy tickets at your own expense. This is how our mood was ruined along with the vacation.

Nord Wind is committed to providing quality service and meeting the needs of every passenger. Traveling by air must meet all safety requirements and leave a good experience. All negative and positive reviews about North Wind Airlines will help to improve the service during the flight and help to avoid many ambiguous situations. The best reward for the company will be honest feedback on the pages of the site or social networks. Have you used the services of this airline? Write your reviews!

In contact with

Good day!

Today I want to tell you about my experience of flying with an airline NordWind... We flew with this airline because we bought a tour to the Dominican Republic and there was no choice who to fly. And since booking tickets on our own and the hotel is more expensive than a package tour, we settled on it, although we have not been flying through tour operators for quite some time. We flew from the Pegasus company. Well, let's start from the very beginning, I tried to get through electronic check-in for the flight and was surprised to find that all places (absolutely all) are paid. Prices range from 2,000 to 7,500 per seat, depending on convenience. This is the first time I encountered this, but I decided that paying for the seats where you should be seated for free is absurd. As a result, when they flew there, we were seated with my husband in the same "trump seats" at the emergency exit, where you can stretch your legs. Then many came up and asked how much we paid for them, it turns out that they had to be paid in addition to 7500 rubles, so we are pretty lucky, I thought then, but it was too early to draw conclusions. People started walking around the plane to be seated together, as they were seated at different ends. When we had already arrived in the Dominican Republic and Pegasus was taking us to the hotel by bus, we were immediately offered to book seats on the return plane, of course, not free of charge, arguing that then we can sit at different ends of the plane and it is better to immediately choose seats nearby. In general, NordWind is a whole chain of additional payments for any reason. By the way, back we really flew separately, though one after another. And there was also a problem with the seating of passengers, they were looking for a place among the available ones, since several people were seated in the same seats.

For almost 12 hours of flight, they feed only once, if you want to eat again, then pay money... Of course I understand everything, but it seems to me that they should feed at least 2 times, as other airlines do. Some airlines feed 2 times in 8 hours. And in addition, the amount of food is not calculated at all and there is no supply, for example, on the way back, I ran out of chicken and everyone began to distribute the remaining fish, and this less than half of the plane was managed by the stewards. The food is pretty good, you can eat... For example, I show the diet: fish and rice, 2 buns (though I don’t understand why there are two of them, butter, potato salad, cake.

There is no alcohol on board, not even wine and beer, that is, everything is strict, only juices and water. Moreover, the juices also run out by the end of the flight and two glasses are no longer poured, so that there is enough for everyone.

There were TVs in the cabin, but when we flew there, there were no headphones and probably they just had to be bought. But there is no point in buying, since all films are in English, Chinese and French, and this is in a Russian airline, in general, the logic is not very clear to me. On the way back, the TVs did not work at all, that is, they simply did not turn on.

Baggage.

This airline can carry 20 kg. per person per suitcase. This is the first time I come across such a thing, that is, one suitcase cannot weigh more than 20 kg., Even if you are 10 people with one suitcase. That is, in total you can carry 200 kg, but in a suitcase there is only 20 kg. Quite large penalties for overweight, so the show starts at the airport, who is lucky and how much needs to be transferred. Everyone weighs their suitcases on the scales before dropping off their luggage, it's good that there are empty places where you can weigh them. But you get additional stress, and from all sides there are psychos and cries of people.

The plane itself is quite fresh, the seats are tolerable, you can even get some sleep, though there is little space between the seats and the seats themselves are not very comfortable.

And of course, do not expect any additional bells and whistles in the form of cosmetic cases with toothbrushes, sleep masks and slippers, pillows on chairs, etc. The blankets end instantly and whoever is late is left without a blanket. But in general, the impression of the airline was not very pleasant, all the same, taking money for absolutely everything that is possible and impossible, I consider too much. It's good that the air on the plane is still free, but I won't be surprised that soon this will be fixed too. Therefore, if there is an opportunity to choose another airline, then I advise you to do just that. All the same, I do not want to fly for a long time without food, at different ends of the plane, and even upon departure, I do not want to pay extra for luggage. And it is advisable to start the rest with a positive note.

Thank you all for your attention, Lena was with you.

Here you will learn how to web check in for a Nord Wind charter flight and get your boarding pass. And we will also tell you about baggage allowances and rules for transporting animals. If your question is outside the scope of this topic, please scroll down to the bottom of the page and follow one of the links to the carrier's page.

General information

Online registration conditions

The carrier's website contains a short list of conditions for registering on a flight via the Internet: less than 24 hours and more than 1 hour are left before departure, you fly without animals and excess baggage, you do not need an escort at the airport (for example, for people with disabilities), your baggage is missing prohibited items.

Free baggage allowance

When registering online on the Nord Wind website, you will be asked to: select a seat in the cabin (conditionally free), purchase an additional piece of luggage and select a dish from the presented menu for the duration of the flight. Standard weight of luggage, which is included in the air ticket price 20 + 5 (20 - main luggage, one piece; 5 - hand luggage).

Paid baggage

Excess baggage is baggage, whose dimensions and weight do not meet the requirements of the carrier (see link below).

When will you pass online registration on the Nord Wind website, you will be offered an additional service for buying / paying for one more piece of baggage (1+). It costs from 1,450 rubles to 3,500 rubles, depending on the departure airport and the flight route. We recommend using this service, as baggage check-in rates at the airport can be significantly higher, and this can take up to half an hour.

Animals in the cabin

It is assumed that animals can be transported on Nord Wind flights. However, prior authorization should be obtained before the online (web) registration opens. To do this, write a letter to the agent company where you purchased air tickets or travel packages. The collection and legitimacy of the collected documents for veterinary control is yours.

Electronic boarding pass

After checking in online, print out the boarding pass you receive from the airline. It is not the document you need to fly, but it will help you find your flight quickly at the airport. Use it as a cheat sheet. You will receive a valid boarding pass at the airport at the Nord Wind check-in counter.

Online registration allows you to register for the desired place at a convenient time. The "Online check-in" service is additional and is provided upon the passenger's consent to the terms of the service.

Online check-in conditions

1. Online check-in starts 24 hours and ends 1 hour before departure.

2. When completing online registration, the terms of the Seat Selection service apply.

3. You are traveling on regular and charter flights of NordStar Airlines from the cities indicated in the list:

Belgorod

Vladivostok

Ekaterinburg

Kemerovo

Krasnodar

Krasnoyarsk

Makhachkala

Mineral water

Nizhny Novgorod

Novokuznetsk

Novosibirsk

Norilsk

Rostov-on-Don

St. Petersburg

Severo-Yeniseisk

Khabarovsk

1 Except for flights Y7-401, Y7-402, Y7-403, Y7-404

4. In the case of online check-in with baggage and hand luggage, the passenger must apply for their registration at the flight check-in counter at the airport of departure before the end of check-in for the flight. Check-in for domestic flights ends 40 minutes before the flight departure time, for international flights 1 hour before the flight departure time.

5. You are traveling without animals.

Online registration instructions

Passenger search

When checking in for a flight, it is necessary to indicate the passenger's surname and flight information exactly as they are indicated in the itinerary - electronic ticket receipt:

1. Passenger surname - the passenger's surname is indicated as it is indicated on the ticket (name and patronymic should not be entered).
2. Ticket number - the ticket number of the checked-in passenger is indicated in 13 digits (for example: 4766110074598).
3. Departure date - indicates the flight departure date in the format DD.MM.YYYY (for example, 12.12.2016) - use the "Calendar" element.
4. Flight number - indicate the flight number, in digital format (for example: 107).

After filling out the form, click on the button "Search for a passenger".

check-in

Check-in is possible provided that online check-in is available.

If several people are flying, add fellow passengers using the "Add passenger" button. After filling in all the data, click "Go to online registration".

To view the seat selection in the aircraft cabin, click on the button "Choosing a place" and in the block that appears, select a seat in the aircraft cabin.

After the seat for all passengers has been selected, it is necessary to confirm that passengers have read the online check-in conditions and click on the button "Register".

Boarding pass

After successful check-in for the flight, the passenger is directed to the “Boarding Pass” page. The boarding pass can be:

1. View and Print - Button View your boarding pass.
2. Send to Email - Button "Send boarding passes by mail".

Change of the selected seat after the passed registration

It is not possible to choose another seat in the aircraft cabin after successful registration.

Seat change is only possible at the airport of departure.