Why can't I check in for a nordwind flight. North wind

Free baggage allowance

Checked baggage

The following free baggage allowances are established:

• when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
  Economic- 1 piece up to 15 kg
  Business- 1 piece up to 30 kg
• when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
  Economic- 1 piece up to 20 kg
  Business- 1 piece up to 30 kg

hand luggage

The following hand luggage standards have been established for domestic and international destinations:
maximum dimensions by the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares, there may be exceptions to the standard free baggage allowance conditions. The passenger will be notified about them when booking the transportation.

Combining two pieces of baggage into one is possible with a total weight of up to 30 kg.

The free baggage allowance and carry-on baggage allowance applies to adults, children from 2 to 12 years old and children under 2 years old with a seat. For children under the age of 2 years following without providing a separate seat, only free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

Passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, such baggage is considered heavy.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- baggage: https://nordwindairlines.ru/en/baggage

Additional hand luggage weighing - Cam Ranh (Vietnam)

Attention! Due to the constant problems with the overweight of hand luggage, an additional weighing of hand luggage before boarding the aircraft was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be packed in sealed polyethylene with appropriate symbols. Please note that in addition to the official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc. in the departure area.”

Information on baggage transportation on the official website of the company.

Flight of children

The passenger has the right to carry a child under 2 years old without providing a seat.

The date of birth of the child must be indicated on the ticket. The passenger accompanying the child is obliged to present to the Airline (or an authorized agent) when buying a ticket and at check-in a document confirming the age of the child. The airline (or an authorized agent) has the right to verify the child's age. The age of the child is determined separately for each segment of the carriage.

Information on the flight of children on the official website of the company.

aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular with passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.

Characteristics

Airbus A330-200

Airbus wide-body passenger aircraft designed for medium and long distances, equipped with two turbofan engines.

Characteristics

Boeing 737-800NG

The 737-800 airliner is known for its stability and economy. Equipped with high-tech engines.

Characteristics

Boeing 777-200ER

The 777-200 airliner was manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft with two aisles and high ceilings will keep you comfortable throughout your journey.

Characteristics

Boeing 777-300ER

The 777-300 airliner was manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft with two aisles and high ceilings will keep you comfortable throughout your journey.

Characteristics

Business class passenger service standard:

Nordwind Airlines - Russian air carrier which started operations in 2008. In Russian, its name sounds like "Nordwind Airlines", the owner is a limited liability company " North wind».

general information

The airline is a "daughter" of the well-known Pegasus and is based in the capital's Sheremetyevo.

For ten years of Nord Wind operation, started with three air gardens and 6 routes, significantly increased its fleet, equipping it with modern airbuses and Boeings, designed, among other things, for ultra-long flights (more than 10 thousand km), and also expanded the geography of flight destinations.

Focusing in its activities on the comfort and safety of passengers, continuous improvement and development, the company, originally founded to carry out charter flights to popular foreign resorts, since 2016 has gradually begun to add regular flights, both domestic and international, to the flight schedule.

Company Board

Today, Nord Wind is in the top 10 largest air carriers in terms of passenger turnover, flies to 85 destinations: Israel, Vietnam, Turkey, Morocco, Phuket, Greece, Spain, Italy, Egypt and many others, and is working to constantly increase this number .

Nord Wind organizes regular flights from such administrative centers, as Moscow, St. Petersburg, Belgorod, Anapa, Yakutsk, Krasnoyarsk, Yekaterinburg, Voronezh, Novosibirsk, Omsk, Volgograd, Sochi, Ufa, Simferopol, Chelyabinsk and more than 20 cities, performing at least a hundred flights daily.

Flight check-in rules

The principles of operation of air transport are significantly different from the order of travel by bus, train or even ferry - just buying a ticket and having it with you during boarding is not enough, you need to arrive at the place of departure in advance and go through the mandatory check-in procedure for the flight, without which passengers simply will not be allowed on on board the aircraft, and “in advance” means at least two to three hours. In this case, you still have to stand in line, often very solid.

Note! Usually, most of the passengers check in at the airport, where special counters and kiosks are provided for this for an independent procedure, but in both cases, you will most likely have to spend at least 40 minutes - an hour, not to mention the fact that you stand for an hour, especially with suitcases, bags and small children - a very dubious pleasure.

After checking in, the passenger receives a boarding pass with the number of the seat assigned to him in the cabin. Of course, you can ask the check-in employee for a specific place - near a window or aisle, depending on the individual preferences of the traveler, but it’s not at all a fact that they will meet him halfway, and often the desired places may simply no longer exist. This is especially offensive if the passenger is motion sick and feels uncomfortable flying in the tail section of the liner, or if the family is flying ( big company) and I want to sit all together, and not at different ends of the cabin.

It is not uncommon for late passengers to have conflict situations - for example, a mother and child want to sit next to each other, and they would certainly meet her halfway, but there are only two / three / four empty seats, and they are all at a distance of several rows from each other.

Check-in counters at the airport

To avoid such unpleasant moments and not be nervous on the way to the airport, there is a great way to save your time and keep calm - electronic check-in.

It has undeniable advantages over the usual one, allowing you to avoid all the problems described above:

• You can register from your home or office at any time after registration opens, lying on the couch, sitting with a cup of your favorite coffee, or in between meetings.
• You can choose the best of the free seats in the cabin yourself or purchase paid ones - for example, with increased legroom . This is a great opportunity, since bad seats can pretty much spoil the impression of a flight, especially a night or long one: queues will gather near the rows close to the toilet, it can shake at the end of the cabin and all the sounds and smells of the kitchen will be heard.
• There is no need to arrive at the airport in a few hours - an hour and a half is enough, since the passenger is already on the general boarding lists, or even less if there is no need to check in luggage. In this case, it is enough to arrive in such a way that you can go through passport control and proceed to the boarding gate. This possibility is especially relevant when there is a possibility of being late for the plane - with connecting flights, late trains (in the case of non-resident passengers) and many other cases. Many passengers flying from Moscow and not living in the capital are often forced to wait much longer than necessary: ​​when choosing a train / bus, they will prefer not the one that arrives three to four hours before departure, but the one that provides a margin of time of 7 -8 or even more hours, since an intermediate ideal option can be found quite rarely. On line registration can successfully solve this problem.

Of course, this procedure has some disadvantages:

• When not all extra-comfort seats have been bought out, passengers with children or those who are registered among the latter can be placed on them without additional payment - it will, of course, be a shame to paid seat neighbors. But if there is no fear to take the risk of flying on bad place or not fly at all (no one canceled the possibility of overbooking), then you can successfully use this chance.
• If you have luggage, you still have to check it in (often at common desks), since luggage tags are of a strictly established pattern and you cannot print them yourself at home.

Some large airport terminals are equipped with special baggage drop points (Drop Off Luggage), where you can check in and leave your suitcases for loading on board, sticking all the necessary tags printed by the machine on them. In the same machines, you can make an additional payment for overweight. The queue there will be much less than at the usual racks.

Note! This option is available only after passing electronic registration on a flight!

Self-check-in counter.

There are also airports where there are practically no usual check-in desks, but at the same time there are many points where check-in of passengers and luggage is carried out automatically.

Attention! In any case, baggage must be checked in no later than check-in for the desired flight is completed.

But no matter how much the listed shortcomings overshadow the advantages, the latter are still much more.

The most common reason for not using online registration is that many simply do not know about it.

Meanwhile, airlines always encourage such a convenient option, as it significantly reduces their costs. Passengers also win in this situation - the procedure allows you to save up to several hours of precious time.

Attention! Electronic check-in is available for all charter and regular flights departing from airports in Russia and CIS countries.

After passing it, the airline recommends arriving at the airport at least an hour and a half in advance, if you need to check in your luggage and check in hand luggage, and at least an hour if you are traveling light, because 20 minutes before the scheduled departure time, boarding is already over.

How to check in for a flight online. Seat reservation

To check in for a plane online, it is enough to know the parameters of your reservation (assigned when buying a ticket) and have access to the Internet.

Electronic check-in for a flight on the official website of the North Wind Airlines begins a day before departure, and ends 3 hours before it, it is very simple and rarely takes more than five minutes.

You can check in at the airport no earlier than 6 hours before the departure of an international flight and 3 hours before a charter flight. The procedure ends in 50 minutes. before departure.

Note! Passengers who do not check-in within the specified period are considered late and are not allowed on the flight!

Check-in for the Nord Wind flight online registration begins with entering the company's website and searching for all the necessary data in the itinerary receipt of the electronic ticket.

E-ticket itinerary receipt

To search for your reservation, you must enter the passenger's last name as it is indicated on the ticket, ticket and flight number, date and airport of departure. If the company is flying, add fellow travelers using the "Add passenger" button.

Passenger data entry

After entering personal data, you can proceed to the selection of seats on the plane: the tab will contain a layout of the cabin of the liner, which is scheduled for the flight. On the map of places, you need to mark with a mouse click any of the available for selection. Seats in gray are those that are already reserved or blocked by the carrier (front rows and near emergency exits), other colors are free.

Seat selection

The choice of seats for this interpreter is paid. Economy class rates are as follows:

• on flights within the European part of the country, west and east of the Urals - 300 rubles * for ordinary seats, 500 rubles * for preferred seats (second, third and fourth rows of the cabin), 1000 rubles * - for comfortable seats (with increased legroom - 1 row of the cabin and places near emergency exits);
• on other, more distant domestic flights choosing the place you like will cost from 500 rubles* to 1500 rubles*
• on the international flights- from EUR 10* to EUR 75.*

In comfort class, prices will be as follows:

• inside the European part of the country, to the west and east of the Urals - 1300 rubles* for preferred seats, 2000 rubles* for comfortable ones;
• on other, longer-distance domestic flights, choosing the seat you like will cost from 1,800 rubles* to 2,500 rubles*
• on international - from 25 euros* to 100 euros.*

Business class with similar flight parameters will cost:

• inside the European part of the country, west and east of the Urals - 1500 rubles * for preferred places, 2500 rubles * for comfortable ones;
• on other, longer-distance domestic flights, choosing the seat you like will cost from 2,000 rubles* to 3,000 rubles*
• on international - from 30 euros* to 120 euros.*

At this stage, you can order additional paid services and enter the privilege club card number.

Note! The airline does not guarantee that the passenger will be given the seat that was selected during check-in for a number of reasons: for example, the flight can be made by another board, or at the request of the security service, but this happens infrequently.

After pressing the “finish” button, you need to print the boarding pass or save it on your computer / mobile device in order to be able to print it later.

Registration steps

Getting a boarding pass is final stage passing the registration steps. The easiest way is to print it on your home or office printer immediately after completing the registration procedure.

If you do not have a printer at hand, you can get a ticket at the registration desks. At many airports, it is also possible to print it out at self check-in kiosks or at airport terminal service centers.

Note! If you check in using a mobile device, then the boarding pass for the plane can be printed using special devices by attaching a phone display with a ticket QR code to their reader.

The ticket contains information about the number of the boarding gate (gate), the start time of boarding the aircraft and the passenger's seat in the cabin.

If there is no need to check in luggage, then you can go with it immediately to boarding, passing through passport control and the inspection procedure.

Boarding pass.

It may look slightly different depending on whether it was printed on a regular A4 printer, at a check-in kiosk, or issued at a counter.

Additional Information! To date, seats in the cabin of the liner can be selected when ordering a ticket, after booking in the "my ticket" section of your personal account and when checking in online or at the airport.

Mobile registration

It means registration using a mobile device. The difference of this type of check-in is that after its completion, the boarding pass is displayed on the display of the mobile device. You can save it as a photo or send it to yourself by e-mail. When boarding, it is enough to show the ticket to the airline staff on the phone screen.

The general algorithm of actions is the same as when registering using a PC.

Nordwind Airlines mobile application at the moment not yet.

Restrictions when registering online

For all its convenience and simplicity, online registration still has a number of limitations.

By general rules"Northern Wind" it can be used if:

• the flight is operated by Nordwind's own flights;
• there is no more than a day and at least four hours left before departure for international flights departing for the Russian Federation (except for Yerevan and Antalya) and one hour for departing from Russia;
• it is not planned to transport weapons, pets or luggage in a separate place in the cabin of the liner.

Attention! It should be borne in mind that electronic check-in is prohibited at a number of airports of departure (Tehran, Aktau and some others), as well as the fact that the company allocates a certain number of seats for it.

For a number of Promo tariffs (economy, comfort and business) and charters, the option is available only in case of simultaneous purchase of the seat selection service.

Thus, the opportunity to check in for a flight on your own is one of those pleasant bonuses that the airline offers its passengers and which, no doubt, should be used to make your flight and its anticipation as comfortable as possible.

* All prices are current as of July 2018.

In a frenetic pace modern life we all try to find ways to save time. Waiting in line at the check-in desk at the airport is one of the most senseless waste of a valuable resource, but, fortunately, air carriers have taken care of their passengers by developing an online check-in service. Nord Wind is no exception.

For preliminary registration, you will need no more than 5 minutes, if you follow our instructions.

Benefits of online check-in for Nord wind Airlines flights

Many people still avoid using this convenient service in every sense, and in vain. By registering for the North Wind flight online, you get a lot of nice bonuses:

1. No need to set aside 2-3 hours for an early arrival at the airport.
2. There is no need to stand in line at the reception desk - instead, you will spend a couple of minutes on the same procedure, sitting in the comfort of your home, or you can check in online between business meetings using your smartphone.
3. You will be able to choose your own seats on the Nord Wind aircraft, based on your own preferences.
4. Online check-in comes in handy in situations where you realize that you will not make it to the airport in time for the usual procedure.

Instructions for electronic check-in for a flight

To quickly check in for a NordWind flight online using your ticket number, simply use our detailed instruction. Prepare the receipt sent to your email after booking the ticket.

Go to the official website of Nordwind Airlines at http://nordwindairlines.ru/ru. In the menu on the left, click on the "Online Registration" tab.

In the window that opens on the right, enter:

• Departure airport;
• Passenger's last name as it is printed on the ticket;
• Flight number (consists of letters and numbers);
• The date of departure of the aircraft in the format DD.MM.YYYY, or use the electronic calendar;
• Document type (ticket);
• Ticket number (booking number), consisting of numbers.

After filling in all the items and pressing the "Register" button, the program will find your ticket in the database and approve the registration.

If there is a special icon next to your flight, which means that the service is already available, you can continue the procedure. Choose:

• Passenger from the list of available persons;
• Place in the salon.

Click the "Register" button again.

Upon completion of the procedure, you need to print a boarding pass - you will need it when you check in at the airport. To do this, you need to click on the "Boarding pass" button - the print function will be available only if the check-in procedure is completed correctly.

Nordwind Online Registration Rules

On the official website of Nord Wind, you can find out not only the flight schedule, but also the rules for online check-in. To avoid problems, you should familiarize yourself with them in advance:

• Only those passengers who have an electronic ticket in their hands can check in online.
• Check-in through the Internet service is possible only for a limited period of time: it starts one day and ends four hours before departure.
• If you plan to take pets on board the Nords, or you need additional services (accompanying the disabled or children), you will have to use the traditional check-in procedure.
• If you have luggage with you, then you still have to contact the check-in desk before the flight.

Despite saving time on registration, you should not forget about the need for other mandatory procedures before the flight, such as security control and customs checks when flying abroad. Therefore, North Wind Airlines recommends arriving at the airport 30-40 minutes before departure.