home carp How to find out if a tour is booked by last name. How to check your Anex Tour application - detailed instructions

How to find out if a tour is booked by last name. How to check your Anex Tour application - detailed instructions

Greetings!
Periodically, people who have been deceived in other travel agencies turn to us for advice.
Most situations with their vacation could have been avoided by taking a simple step - checking your application on the tour operator's website.
We have made detailed instructions on how to check your application on the tour operator's website, listing all the major and reliable tour operators(departing from Kemerovo), which have the ability to check on the site.
Perhaps this will help someone avoid problems and troubles!
Tour operator Pegas tourist.
site http://pegast.ru
To do this, you need your passport number (without a series) and your last name (as written in Latin letters in the passport)
1) Go to the site and click the "check your tour" button (blue button on the right)

2) enter your passport number and last name at the bottom of the page and click the "check" button
2) "Available for payment" This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you have deposited money into the agency, more than 3 working days have passed and you see such an application status - this is a cause for concern.
3) "Available for payment" and payment status "Partially paid". If you have paid part of the cost of the tour to the agency, then they have fulfilled their obligations. If you have paid the entire cost of the tour, but you see such a status, this can also be a cause for concern.
In addition to this information, you can immediately see the dates and times of departures for the tour, the name of the hotel, the type of food, the category of the room, the type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of the medical insurance (check them with those that are specified in your contract), as well as changes in the departure time.
Also here you can see when the documents for your tour will be ready for issuance (usually 3 days before departure).
Tour operator Sanmar.
website www.sunmar.ru/

Sanmar usually has documents for a tour immediately after payment or after obtaining a visa.

Last edited by sarcasm; 08/29/2014 at 09:17 .

Kuznetsky Ave., 33V-5
t. 45-28-26
Site http://vverh42.ru

Tour operator Coral Travel.
website http://www.coral.ru/
In order to check your application (booking) on the tour operator's website, you need your application number (you need to check it with the agency) and your passport number (without a series).
Screenshots are attached below for your convenience.
1) Go to the site
2) At the top, on the orange horizontal bar, select the "Useful Information" tab

3) In the drop-down menu, select the first item "Checking applications for tourists"

4) Enter the application number and passport number and click the "check" button
1) "Booking" - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room on the dates of the tour.
2) "Confirmed" and payment status "Unpaid". This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you have deposited money into the agency, more than 3 working days have passed and you see such an application status - this is a cause for concern.
4) "Confirmed" and payment status "Paid" - the agency's obligations are fulfilled.
In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and the cost of the tour (check them with those indicated in your contract), as well as changes in departure time.
Coral usually has documents for a tour immediately after payment or after obtaining a visa.

Travel agency "UP!" for happy people
Kuznetsky Ave., 33V-5
t. 45-28-26
Site http://vverh42.ru

Tour operator Biblio Globus.
website http://www.bgoperator.ru/
In order to check your application (booking) on the tour operator's website, you need your application number (you need to check it with the agency) and your passport number (without a series).
Screenshots are attached below for your convenience.
1) Go to the site
2) In the upper right corner, click on the inscription "Status of your application and documents"

3) Enter the application number and passport number and click the "Find" button
1) "Under consideration by the operator" - the application has been sent from the agency to the tour operator and will soon be transferred to the status "Accepted for booking".
2) "Accepted for booking" - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room on the dates of the tour.
3) "Confirmed" and payment status "Unpaid". This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you have deposited money into the agency, more than 3 working days have passed and you see such an application status - this is a cause for concern.
4) "Confirmed" and payment status "Paid" - the agency's obligations are fulfilled.
In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and the cost of the tour (check them with those indicated in your contract), as well as changes in departure time.
It often happens that there is also a link to online registration for the flight (do not forget to print the boarding passes if you register).
In addition, at the Biblio Globus tour operator, you can independently print all the documents for the tour right on this page about 3 days before departure.

TUI (TUI) is an international tour operator with European roots.
On the world tourism market TUI tourism brand is one of the most recognizable brands among customers buying travel services.
The main office of the company is located in Germany. TUI GROUP has offices all over the world.
The tour operator serves more than 30 million clients a year, is one of the most profitable travel organizations in the world with a turnover of more than 20 billion euros per year.
The tour operator has repeatedly admitted the best tour operator of the year. A huge number of awards and certificates for reliability, professionalism, brand recognition.
The company owns more than 300 hotels, 13 sea liners, more than 140 aircraft, 6 airlines.
More than 1800 agencies operate under the TUI brand.
The company always puts European quality in the first place, the best price ratio of the tourist product, openness to the client.
On the Russian market, the tour operator offers beach holiday, excursion, active, winter holidays on the skiing, wellness vacation.
From Russia, the tour operator sells travel packages to 16 countries around the world.
. We are always ready to offer our customers a quality and reliable product from the tour operator TUI!

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After you have booked a tour, you can check the status of the application on the official website of the tour operator.

Indicate the application number (which you received from the tour booking service or from the travel agent) and the passport number without a series. Some tour operators require an additional name and surname of the tourist.

In the application, you can track the change in the status of the application, payment for the tour, passport data of the tour participants, the readiness of documents, changes in departure time, and also check all the conditions for the tour.

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To protect yourself and add confidence that you are doing well. You must know the application number from the travel operator for the tour you ordered. Or, as it is also called, the order ID. This number is assigned immediately after confirmation of your tour by the tour operator and is transmitted to the travel agent to track the status of the order.

Why do you need an application number from the tour operator.

Each of us, when buying a tour, first of all, is worried that he will not be deceived. I want to spend wonderful holiday and will be charged with strong emotions and impressions for the whole year. And it's scary to lose the amount that was hard to accumulate during the year. And it is not so important who will be to blame, the tour operator or the travel agency that disappeared with your money.

What can be checked in the application.

The application number from the tour operator makes it possible to see all the information on your tour:

tour cost;
date and time of departure and arrival;
airports of departure and arrival;
flight numbers;
baggage allowance;
flight class;
name and class of the hotel;
type of room in the hotel;
dates of stay at the hotel;
type of food;
the number of participants in the tour;
passport details of the tour participants;
who is a travel agent;
transfer conditions from the airport to the hotel;
the amount of insurance coverage.

Not all operators provide information in full. You can clarify points of interest through support or a hotline.

Be sure to double-check the passport details of the tour participants. If the operator makes a mistake in the name, surname or passport number. You may not be allowed on the flight. Or something even worse. He will not let you out of the airport of arrival and will send you back by the next charter.

If the agent does not give the application number.

If the travel agency does not want to give you an application number, start worrying and demand your money back. You may not be given a reservation number for several reasons:

your tour was not paid for;
the agent is waiting for a reduction in the cost of the tour;
you were sold dearly and do not want to show the real cost of the tour;
they want to deceive you.

Any of these scenarios are not acceptable. Immediately begin to find out the reason, not succumbing to the persuasion of the agent to wait a few days or technical problems at the operator.

Book tours with reliable travel agencies, such as, which immediately provide an application number from the tour operator.

How to check the application with the tour operator.

I am often asked this question. And from experience I can say that almost all operators hide the user's personal account so much that you feel like a tracker when you find the login page on the site. All photos are clickable with a link directly to the login page of the user's personal account.

Checking the application with the tour operator JoinUp Ukraine.

Checking the application with the tour operator Anex tour Ukraine and Russia.

Anex tour has 2 options for entering the tourist's personal account using this link for agencies and individuals. This link is for individuals only.

Checking the application with the tour operator TUI Ukraine.

Checking the application with the tour operator TUI Russia.

Checking the application with the tour operator Tez Tour Ukraine, Russia.

We go to the very bottom of the main page and fill in the Tez Tour application number

Checking the application with the tour operator Coral Russia.

Checking the application with the tour operator Coral Ukraine.

Checking the application with the tour operator TPG (Travel professional group) Ukraine.

Checking the application with the tour operator Pegas Ukraine.

Checking the application with the tour operator Pegas Russia.

Checking the application with the tour operator Biblio-Globus Russia.

Checking the application with the tour operator Intourist Russia.

Checking the application with the tour operator Natalie tours Ukraine and Russia

Checking the application with the tour operator Sunmar Russia.

Checking the application with the tour operator Dolphin Russia.

In order to check your application on the Anex Tour website, you need to know its number, as well as the passport number of one of the tourists.

The application number can be requested from your travel agent after booking. This number usually consists of 7 digits, but may be more. If the travel agent refuses to give the application number, then, apparently, he has something to hide: the tour is not booked, not paid or canceled.

If everything is OK from the application numbers, then we go to the Anex Tour website. We make sure that we are on the page for tourists.

In the upper right corner we find the button "Personal Account", click:

In the window that opens, select the "Individuals" tab:

In the field "E-mail / application number" indicate the seven-digit number of your application. It only consists of numbers!

In the "Password / Passport" field, indicate only the passport number of any tourist in the application. Attention: only the passport number is indicated, without a series! When traveling abroad, indicate the number of the foreign passport, when traveling in Russia and some CIS countries - the passport of the Russian Federation.

Sometimes it happens that if a tourist does not have a passport at the time of booking, the travel agent instead of a passport scores seven ones or zeros. Check with your agent for this.

Fill in all the fields and click on the "Login" button. If everything is correct, and your travel agent correctly entered the passport details of the tourists, you will see the following window:

Absolutely all services for your tour, payment status and confirmation status will be indicated here. Be sure to check all passport data, as any mistake, especially in visa directions, can lead to big problems!

4 days before departure, in the “Documents” section, all the documents necessary for the tour for each tourist will be attached: itinerary receipts, vouchers for transfer and check-in at the hotel, medical insurance. If possible, you can print them yourself or ask your manager to do it.

P.S. Join my VKontakte group, write comments below, dream, pack your bags and never forget that the journey is important and not the destination

How to check your Tez Tour application - detailed instructions