How to check the tour by the Pegas Touristik application number - detailed instructions. How to check the tour by the number of the application Pegas Touristik - Tui's detailed instructions to check the booking request

How to check your tour booking and make sure you haven't been scammed. Detailed instructions for the most famous tour operators: Anex Tour, Join Up, Tez Tour, Pegasus, TPG, Pak, Intourist and others. Checking the status of your travel documents.

Each of us, when buying a tour, first of all, is worried that he will not be deceived. I want to spend wonderful holiday and will be charged with strong emotions and impressions for the whole year. And it's scary to lose the amount that was hard to accumulate during the year. And it is not so important who will be to blame, the tour operator or the travel agency that disappeared with your money.

The number of the application from the tour operator.

To protect yourself and add confidence that you are doing well. You must know the application number from the travel operator for the tour you ordered. Or, as it is also called, the order ID. This number is assigned immediately after confirmation of your tour by the tour operator and is transmitted to the travel agent to track the status of the order.

Why do you need an application number from the tour operator.

The application number from the tour operator makes it possible to see all the information on your tour:

  • tour cost;
  • date and time of departure and arrival;
  • airports of departure and arrival;
  • flight numbers;
  • baggage allowance;
  • flight class;
  • name and class of the hotel;
  • type of room in the hotel;
  • dates of stay at the hotel;
  • type of food;
  • the number of participants in the tour;
  • passport details of the tour participants;
  • who is a travel agent;
  • transfer conditions from the airport to the hotel;
  • the amount of insurance coverage.

Be sure to double-check the passport details of the tour participants. If the operator makes a mistake in the name, surname or passport number. You may not be allowed on the flight. Or something even worse. He will not let you out of the airport of arrival and will send you back by the next charter.

If the agent does not give the application number.

If the travel agency does not want to give you an application number, start worrying and demand your money back. You may not be given a reservation number for several reasons:

  • your tour was not paid for;
  • the agent is waiting for a reduction in the cost of the tour;
  • you were sold dearly and do not want to show the real cost of the tour;
  • they want to deceive you.

Any of these scenarios are not acceptable. Immediately begin to find out the reason, not succumbing to the persuasion of the agent to wait a few days or technical problems at the operator.

Book tours with reliable travel agencies, such as Advant Travel, which immediately provide an application number with the tour operator.

How to check the application with the tour operator.

I am often asked this question. And from experience I can say that almost all operators hide the user's personal account so much that you feel like a tracker when you find the login page on the site. All photos are clickable with a link directly to the login page of the user's personal account.

JoinUp Ukraine.

Checking the application with the tour operator Anex tour Ukraine and Russia.

At Anex tour there are 2 options for entering the tourist's personal account using this link for agencies and individuals. This link is for individuals only.

Checking the application with the tour operator TUI Ukraine.

Checking the application with the tour operator TUI Russia.

Checking the application with the tour operator Coral Russia.

Checking the application with the tour operator Coral Ukraine.

Checking the application with the tour operator TPG (Travel professional group) Ukraine.

Checking the application with the tour operator Pegas Ukraine.

Checking the application with the tour operator Pegas Russia.

Checking the application with the tour operator Biblio-Globus Russia.

Checking the application with the tour operator INTRAVEL-Stoleshniki Russia.

Checking the application with the tour operator Intourist Russia.

Checking the application with the tour operator Natalie tours Ukraine and Russia

Checking the application with the tour operator Sunmar Russia.

Checking the application with the tour operator Dolphin Russia.

Checking the application with the tour operator Paks Russia.

For the Pax operator, the application is processed in 2 steps.

Here you will find information on how to check if your Pegas Touristik booking is booked and confirmed. And also about how to check if the application is paid by the agency?

When you purchase a tour from an agency, your tour is entered into the tour operator's booking system in the form of an application. The standard application (tourist package) usually includes round-trip air travel, accommodation in the selected hotel on the selected type of food, group transfer (bus or car) along the airport-hotel-airport route, and medical insurance.

Each application has its own number. Knowing this number, you can check the status of your application.

To check your application with the tour operator Pegas Tourism you need to visit the site pegast.ru , and press the button "Personal Area" in the upper right corner:


or button "Check Your Tour":


In the window that opens, type application number(you must first check it with your tourism specialist), enter last name and first name one of the tourists with Latin letters(as in the passport). Next, press the button "To find":


If, after entering the application number, last name and first name of tourists in Latin, the site displays the message “Application not found”, then the application was either canceled (cancelled) or was not entered into the system at all.

If all the data is entered correctly, then a window with your application will open:


In the window that opens, you will see the following information:

1) Application number, date of entry of the application by the agency into the tour operator's system, application status.

Application status "Booking" means that not all components of the tour are confirmed by the tour operator, i.e. either the hotel or the airline has not yet sent a response to the tour operator whether they have availability for the requested dates. Hotel booking confirmation, depending on the country, can take from several hours to several days.

Application status "Confirmed" means that your tour is fully confirmed by the tour operator.

2) Below - the name of the tour (as a rule, the city of arrival is indicated here), tour dates, readiness status documents for the tour, the status of payment of the application by the agency to the tour operator.

3) In the "Description" section, you will find your return flight number, time and city of departure and arrival, flight class (economy / comfort / business), allowable airfare free transportation baggage in kg per person.

Next - the name of the hotel, dates of stay in it, type of room, type of food. After - information on the booked transfer and its dates are indicated. The last one is information about booked medical insurance on the tour.

The same section may contain information on extended health insurance, cancellation insurance and visa.

4) The last section contains information on tourists. Here you need to check the correctness of the specified gender (MR - male, MS - female), the correct spelling of the last name, first name, date of birth, number and validity of your passport.

p.s.: the data used by tourists is fictitious and is for demonstration purposes only.

Additional useful services:

You can rent a bike (scooter, motorcycle) at the service ;

Rent a car , or in

You can order a universal SIM card for travelers at ;

Get additional insurance (including for riding bikes :))) I recommend on any of the services

To check a tour with a Pegas Touristik claim number, you will need the claim number and the first and last name of any tourist on the tour.

The Pegas Touristik application number consists of numbers only. This number is assigned to any booking, regardless of whether the tour is confirmed, canceled or still on the booking (pending confirmation / refusal).

The travel agent is obliged to provide a room at the first request of the tourist! If the travel agent refuses to provide it, then this is a reason to think - apparently he has something to hide.

We go to the main page of the Pegas Touristik website at https://pegast.ru/. Please note that the "Tourists" tab in the upper right corner should be open. In the menu, click the button "Check your tour":

In the window that opens, fill in the empty fields: the digital number of the application, the last name and first name of any tourist on the tour.

Please note that the name and surname are indicated in Latin letters! That is, just like in a foreign passport. If the tour is in Russia, then the surname and name are still indicated in Latin!

As we filled in all the fields, we confirm that we are not a robot and click on the "Find" button:

If everything is correct, and such an application exists, then your entire booking will open with a list of services provided. Pegas Touristik provides a full view of the entire application.

In the application that opens, you can not only track the departure time, which can change, but also check whether your travel agent paid for the application, the readiness of documents for departure, visa status, and the correctness of passport data.

USEFUL LINKS
Internet abroad: Transfers:
Hot tours: Flights: Avia Sales
Excursions: Insurances:
Greetings!
Periodically, people who have been deceived in other travel agencies turn to us for advice.
Most situations with their vacation could have been avoided by taking a simple step - checking your application on the tour operator's website.
We have made detailed instructions on how to check your application on the tour operator's website, listing all the major and reliable tour operators(departing from Kemerovo), which have the ability to check on the website.
Perhaps this will help someone avoid problems and troubles!

Tour operator Pegas tourist.
site http://pegast.ru
To do this, you need your passport number (without a series) and your last name (as written in Latin letters in the passport)

1) Go to the site and click the "check your tour" button (blue button on the right)

2) enter your passport number and last name at the bottom of the page and click the "check" button

2) "Available for payment" This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you have deposited money into the agency, more than 3 working days have passed and you see such an application status - this is a cause for concern.

3) "Available for payment" and payment status "Partially paid". If you have paid part of the cost of the tour to the agency, then they have fulfilled their obligations. If you have paid the entire cost of the tour, but you see such a status, this can also be a cause for concern.

In addition to this information, you can immediately see the dates and times of departures for the tour, the name of the hotel, the type of food, the category of the room, the type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of the medical insurance (check them with those that are specified in your contract), as well as changes in the departure time.
Also here you can see when the documents for your tour will be ready for issuance (usually 3 days before departure).

Tour operator Sanmar.
website www.sunmar.ru/


Sanmar usually has documents for a tour immediately after payment or after obtaining a visa.

Last edited by sarcasm; 08/29/2014 at 09:17 .


Kuznetsky Ave., 33V-5
t. 45-28-26
Site http://vverh42.ru

  • Tour operator Coral Travel.
    website http://www.coral.ru/
    In order to check your application (booking) on ​​the tour operator's website, you need your application number (you need to check it with the agency) and your passport number (without a series).
    Screenshots are attached below for your convenience.

    1) Go to the site
    2) At the top, on the orange horizontal bar, select the "Useful Information" tab

    3) In the drop-down menu, select the first item "Checking applications for tourists"

    4) Enter the application number and passport number and click the "check" button

    1) "Booking" - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room on the dates of the tour.

    2) "Confirmed" and payment status "Unpaid". This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you have deposited money into the agency, more than 3 working days have passed and you see such an application status - this is a cause for concern.

    4) "Confirmed" and payment status "Paid" - the agency's obligations are fulfilled.

    In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and the cost of the tour (check them with those indicated in your contract), as well as changes in departure time.
    Coral usually has documents for a tour immediately after payment or after obtaining a visa.

    Travel agency "UP!" for happy people
    Kuznetsky Ave., 33V-5
    t. 45-28-26
    Site http://vverh42.ru

  • Tour operator Biblio Globus.
    website http://www.bgoperator.ru/
    In order to check your application (booking) on ​​the tour operator's website, you need your application number (you need to check it with the agency) and your passport number (without a series).
    Screenshots are attached below for your convenience.

    1) Go to the site
    2) In the upper right corner, click on the inscription "Status of your application and documents"

    3) Enter the application number and passport number and click the "Find" button

    1) "Under consideration by the operator" - the application has been sent from the agency to the tour operator and will soon be transferred to the status "Accepted for booking".

    2) "Accepted for booking" - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room on the dates of the tour.

    3) "Confirmed" and payment status "Unpaid". This means that the application is booked and pre-confirmed, but not paid by the agency to the tour operator. If you have deposited money into the agency, more than 3 working days have passed and you see such an application status - this is a cause for concern.

    4) "Confirmed" and payment status "Paid" - the agency's obligations are fulfilled.

    In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and the cost of the tour (check them with those indicated in your contract), as well as changes in departure time.

    It often happens that there is also a link to online registration for the flight (do not forget to print the boarding passes if you register).
    In addition, at the Biblio Globus tour operator, you can independently print all the documents for the tour right on this page about 3 days before departure.

  • In order to inform agencies about the status of documents submitted for a visa, the section "Documents for a visa" has been created in the application directory. To view, click "Check", as shown in Figure 1.


    picture 1

    This section includes:

      1. Marks on the acceptance of documents in the visa department of "PEGAS Touristik", their submission and receipt from the consulate
      2. Different statuses of visa documents
      3. Visa Notes
      1. A note on the acceptance of documents at the visa department of PEGAS Touristik, their submission and receipt from the consulate
        • Documents accepted
        • Documents sent to the issuing point
        • Documents received from issuing point

        1.1 Mark "Documents Accepted" indicates that the documents were submitted to the visa department of the PEGAS Touristik company in a complete set and have no defects, as shown in Figure 2. A power of attorney is not required when submitting.


        figure 2


        1.2 Mark "Documents sent to the release point" indicates that the documents were processed by the employees of the visa department of the PEGAS Touristik company and transferred to the embassy of the country issuing the visa.
        Figure 3 The term for visa consideration is indicated on the website on the referral page.


        figure 3


        1.3 Mark "Received from point of issue" means that the tourist passport is obtained from the embassy, ​​as shown in figure 4 and 5 and delivered to the city's office of sighting. The passport can be obtained by an agency employee by proxy + tour confirmation.

        Documents received from issue point + , means that the visa is issued


        figure 4

        Consulate denied + means that the visa is denied.
        The status "Refused by the consulate" is directly related to the mark "Received from the point of issue", and indicates that the tourist passport was received from the embassy, ​​but visa denied.


        figure 5


        1.4 Mark "Issued to a tourist" is affixed upon receipt of passports by an agent or courier at the office of the PEGAS Touristik company, the status “Issued to a tourist” is assigned, figure 6


        figure 6

      2. Additional marks, in case of acceptance of documents at the Regional Visa Department "PEGAS Touristik", and their sending for visa to another city.

        mark "Documents sent to the filing office" means that the regional office sent documents to the city of sighting.

        mark "Documents sent to the issuing office" means that the passports are received from the embassy in the city of sighting and sent to the regional office.

        mark "Documents received at the issuing office" means that the passports are received at the regional office for issuance to the agency.

      3. Additional services for obtaining a visa
        For self-submission of documents, the following service is available "Visa support". To add this service to the application, depending on the country, it is necessary to add the service to the personal account or write a letter to the e-mail address in the subject line indicate the application number, in the text - what is the application number ... you need to add the visa support service, for self-submission of documents to the consulate. After adding this service, the following information will appear in your personal account (Figure 7):

        figure 7

        Own visa
        The status "Own visa" is assigned in cases where the agent declared that the tourist has his own valid visa, figure 8

        figure 5

        Applying for a visa in Moscow
        This status is included in the application automatically and is suitable for regions related to Consulates and Embassies of Moscow, figure 9


        figure 9

        Applying for a visa in St. Petersburg
        This status is displayed if the tourist has a residence permit in one of the regions falling under the jurisdiction of the consulate located in St. Petersburg figure 10


        figure 10

        Applying for a visa in Novorossiysk
        This status is displayed if the tourist has a residence permit in one of the regions that fall under the jurisdiction of the consulate located in Novorossiysk.