Owner of s7 airline. S7 Airlines (Siberia): passenger reviews
Tolmachevsky squadron - the origins of S7 Airlines
The modern airline S7 Airlines grew out of one of the flight units of the USSR civil aviation. In 1957, on the basis of the former military airfield near Novosibirsk, transformed into the Tolmachevo civil airport, the Tolmachevo United Aviation Squadron was formed. The first aircraft of the new enterprise were jet Tu-104s, which launched regular flights from Novosibirsk to Moscow. In the 1960s-1980s. The squadron was based at the Tolmachevo airport and carried out the tasks of developing air transportation throughout the country from the largest city in Siberia.
Siberia Airlines in the 1990s and early 2000s
In 1992, the Tolmachevsky squadron was transformed into the state airline "Siberia". In 1994, the new carrier was privatized and began independent development. The airline began to gain weight not only due to its own growth, but also through the absorption of smaller aviation enterprises in neighboring regions - Barnaul, Tomsk, Kemerovo, Novokuznetsk. In 2001, Siberia Airlines took over the large Moscow company Vnukovo Airlines. The merger of the two leading carriers allowed Siberia Airlines to get a wide network of routes from Moscow and become the second largest airline in Russia. And in terms of the volume of domestic transportation, the company has become the leader in the country.
In 2001 "Siberia" became a full member of the International Air Transport Association IATA (IATA - International Air Transport Association). Integration into the global aviation industry helped the future S7 Airlines turn into an innovator of air transportation in the country. In the 2000s Siberia Airlines uncontrollably expanded the geography of flights, updated its fleet and introduced new technologies. For example, in 2005, the airline was the first in Russia to open the sale of tickets for its flights via the Internet, and in 2008 it completely decommissioned all obsolete aircraft.
Rebranding of S7 Airlines
Siberia Airlines acquired its modern look in 2006, when a rebranding was carried out. The company stood out against the general background with a new bright green color of its aircraft, and the phrase "S7 Airlines" became the airline's trademark. The renewed company, together with its subsidiary carrier, a subsidiary of airlines, became part of the newly formed "S7 Group".
Another significant event was the entry of S7 Airlines into the global aviation alliance. This event took place in 2010. At the moment, only 2 Russian airlines are members of global alliances (besides S7 Airlines, it is the country's largest airline). Joining the Oneworld alliance corrected the company's development strategy, which is now focused not only on its own development, but also on the overall development of the alliance's global route network.
S7 Airlines today
Today, S7 Airlines continues to be one of the leaders in air transportation in Russia. The company continues to actively introduce modern technologies, but the emphasis in development has shifted from the desire for active growth to the course of improving the quality and increasing the efficiency of the services provided.
S7 Airlines is one of the three leading Russian air carriers. Its aircraft make 42 domestic flights and 41 international flights from Novosibirsk and Moscow. The flight geography includes 26 countries in Europe, Southeast Asia, the Middle East and the Pacific region. Thanks to the impressive S7, it is constantly evolving, as the statistics clearly show. In 2014, S7 Airlines carried 8 million passengers, in 2015 - 11 million, and in 2016 - more than 13 million people. This is due to the impressive fleet.
S7 Airlines: aircraft fleet
As of July 2017, the company's fleet was 72 exclusively of foreign production. Over the next few years, the fleet of S7 Airlines aircraft will be replenished with 38 more aircraft already ordered. They will replace the boards, which have practically exhausted their resource. Now the S7 aircraft fleet is being seriously upgraded. The company's oldest airliner is 20 years old, the average age of the aircraft is 10 years, and the newest Airbus A320neo is less than a year old. Let's consider the company's fleet in more detail.
Airbus A319
The S7 aircraft fleet includes 19 aircraft aged from 11.6 to 18 years. There are 144 economy class seats in the cabin. Below is a diagram of the cabin and comparative characteristics of the seats.
1 row. Places with increased comfort
Pros: more leg room; no one sits in front and does not recline the chair; very close to the entrance to the plane, no need to push through the cabin when boarding and leaving the plane; the passenger is quickly fed.
Advantages: good view through the portholes; near the entrance to the plane.
Special note: row 11 stands apart, it is located near the emergency exit, there is more legroom in front of it. The downside of this row is that seats cannot be purchased online. In addition, passengers with animals and children are not allowed to sit on it.
Advantages: good view through the portholes.
24 row. Worst Places
Disadvantages: the backs do not recline; there are two toilets nearby, so people constantly walk by; it is unlikely that it will be possible to sleep or rest normally due to the noise of doors, passing people, extraneous odors.
Boeing 737-800
S7's aircraft fleet includes 19 Boeing 737-800 aircraft aged from 2.7 to 16.2 years. There are 168 seats in the cabin: 154 economy class and 12 business class. Below is a diagram of the cabin and comparative characteristics of the seats.
1-3 rows. Business Class
Pros: comfortable chairs; a lot of personal space; improved nutrition; increased baggage allowance; the entrance to the cabin is very close, so there is no need to push through the cabin when boarding and exiting the aircraft; one neighbor in a double chair.
Disadvantages: high cost; proximity to the toilet (most passengers prefer to use two toilets located at the tail of the cabin).
4 row. Places with increased comfort
Pros: more legroom; no one sits in front and does not recline the chair; very close to the entrance to the salon; fast service.
Disadvantages: proximity to the toilet; the inability to put luggage under the chair in front.
Advantages: good view from the porthole; near the entrance to the plane.
Disadvantages: the seats in the 11th row do not recline.
The disadvantages and advantages of these places are due to the fact that there are emergency exits near them.
Pros: more space in front of the seats.
Disadvantages: if food is delivered from both sides of the aircraft, food reaches the central rows last; 12 and 14 rows have poor visibility; Row 13 has no windows at all, in addition, there is empty space between the seats and the aircraft skin, so you can’t lean against the wall while sleeping.
Advantages: toilets are located at different ends of the aircraft, so the middle of the cabin is a relatively quiet place.
29 row. Worst Places
Advantages: fast food service if it is carried from both ends of the aircraft.
Airbus A320
The company's fleet includes 18 aircraft aged from 3.1 to 9.4 years. There are 158 seats in the cabin: 150 economy class and 8 business class. Below is a diagram of the cabin and comparative characteristics of the seats.
1-2 rows. Business Class
Pros: comfortable chairs; a lot of personal space; improved nutrition; increased baggage allowance; the entrance to the cabin is nearby, there is no need to push through the cabin when boarding and leaving the aircraft; one neighbor in a double chair.
Disadvantage: high cost; the proximity of the toilet, although most passengers prefer to use two toilets located at the tail of the cabin.
Pros: more leg room; no one sits in front and does not recline the chair; very close to the entrance to the salon; the passenger is quickly fed.
Advantages: good view from the porthole; near the entrance to the plane; fast food delivery.
9-11 rows. The disadvantages and advantages of these places are due to the fact that there are emergency exits near them.
Pros: Rows 10-11 have more leg room.
Disadvantages: poor visibility; the seats of the 9th row do not recline; in rows 10 and 11, you can’t put things under the seats in front; it is not possible to purchase tickets here on the Internet; passengers with animals and children are not allowed to sit on them.
Advantages: toilets are located at different ends of the aircraft, so the middle of the cabin is a relatively quiet place.
Disadvantages: the view from the window is partially or completely hidden by the wings and engines.
Advantages: good view from the porthole.
Cons: Quite a lot of people walk past the toilet seats.
27 row. Worst Places
Advantages: fast food service if it is carried from both ends of the aircraft.
Disadvantages: the backs do not recline; there are two toilets nearby, so people are constantly walking; it is unlikely that it will be possible to sleep or rest normally due to the noise of doors, passing people, extraneous odors.
Airbus A321
The S7 aircraft fleet includes 7 aircraft aged from 2 to 13.8 years. There are 197 seats in the cabin: 189 economy class and 8 business class. Below is a diagram of the cabin and comparative characteristics of the seats.
1-2 rows. Business Class
Pros: comfortable chairs; a lot of personal space; improved nutrition; increased baggage allowance; very close to the entrance to the salon; one neighbor in a double chair.
Disadvantage: high cost; the proximity of the toilet.
3 row. Places with increased comfort
Pros: more leg room; no one sits in front and does not recline the chair; very close to the entrance to the salon; fast food delivery.
Disadvantages: proximity to the toilet; you can not put luggage under the chair in front; uncomfortable tables.
Disadvantages: row 9 does not have a porthole.
Special note: in the 10th row at the extreme places (A and F) there is increased legroom.
Advantages: toilets are located at different ends of the plane, so the middle of the cabin is relatively quiet.
Disadvantages: the view from the porthole is partially or completely hidden by the wings and engines.
Advantages: the rows consist of only three and two seats, respectively, there are no neighbors on the left; more leg room.
Disadvantages: there is no porthole in the 23rd row.
Advantages: good view from the porthole.
Cons: Quite a lot of people walk past the toilet seats.
35 row. Worst Places
Advantages: fast food service if it is carried from both ends of the aircraft.
Disadvantages: the backs do not recline; there are two toilets nearby, so people are constantly walking; it is unlikely that it will be possible to sleep or rest normally due to the noise of doors, passing people, extraneous odors.
Embraer ERJ-170
The fleet also includes 7 Embraer ERJ-170 aircraft aged from 13 to 14.2 years, which are used on regional routes. There are 78 economy class seats in the cabin. Below is a diagram of the cabin and comparative characteristics of the seats.
Advantages: only two chairs; more legroom; no one sits in front and does not recline the chair; very close to the entrance to the salon; the passenger is quickly fed.
Disadvantages: proximity to the toilet; you can not put luggage under the chair in front; not very comfortable tables.
Advantages: good view from the porthole; near the entrance to the plane; fast food.
Advantages: toilets are located at different ends of the aircraft, so the middle of the cabin is a relatively quiet place.
Disadvantages: the view from the porthole is partially or completely hidden by the wings and engines.
Advantages: good view from the porthole.
Cons: Quite a lot of people walk past the toilet seats.
20 row. Worst Places
Advantages: fast food service if it is carried from both ends of the aircraft.
Disadvantages: the backs do not recline; there are two toilets nearby, so people are constantly walking; it is unlikely that it will be possible to sleep or rest normally due to the noise of doors, passing people, extraneous odors.
Boeing 767-300ER
The S7 fleet includes 2 767-300ER aircraft aged from 17.5 to 19 years old. Aircraft have different cabin configurations. One is capable of carrying 240 people: 222 economy class seats and 18 business class seats. The second accommodates 252 passengers: 240 seats in economy class and 12 in business class. The layout of his interior is shown below.
1-2 rows. Business Class
Pros: comfortable chairs; a lot of personal space; improved nutrition; increased baggage allowance; very close to the entrance to the salon; only one neighbor in a double chair.
Disadvantage: high cost.
It starts with economy class.
Pros: more leg room; no one sits in front and does not recline the chair; very close to the entrance to the salon; passengers get their meals quickly.
Disadvantages: proximity to the toilet; you can not put luggage under the chair in front; not very comfortable tables.
Advantages: good view from the porthole; near the entrance to the plane; fast food.
Advantages: toilets are located at different ends of the aircraft, so the middle of the cabin is a relatively quiet place.
Disadvantages: the view from the window is partially or completely hidden by the wings and engines.
29 row. Awkward places
Disadvantages: the seats do not recline fully, as there is an emergency exit behind them.
30 row. Comfortable places
Pros: more leg room; the front seat does not recline.
Disadvantages: you can not put things under the chair in front; extreme places sometimes do not have armrests.
Pros: Good review.
Cons: Quite a lot of people walk past the toilet seats.
39-40 rows. Worst Places
Advantages: fast food service if it is carried from both ends of the aircraft.
Disadvantages: the backs do not recline; there are two toilets nearby, so people are constantly walking; it is unlikely that it will be possible to sleep or rest normally due to the noise of doors, passing people, extraneous odors.
Airbus A320neo
The newest liner S7 The aircraft fleet was replenished with Airbus A320neo in the middle of summer 2017. The quietest aircraft in its class carries 164 passengers: 156 economy class and 8 business class. Its interior differs from that of the Airbus A320 only by an additional 28 row. Otherwise, the layout of the cabin and the characteristics of the seats are completely the same.
Company `s logo
S7 Airlines (JSC Siberia Airlines) is now one of the leading and dynamically developing Russian air carriers with the base city of Novosibirsk. It is part of the S7 Group and the third largest aviation alliance in the world, Oneworld. The company has two hub international airports in the city and in "" (Moscow).
Main directions
The company operates regular flights, both on domestic routes and to Europe, the countries of the Middle East and the Asia-Pacific region:
Domestic flights:
Astrakhan, Anapa, Bratsk, Barnaul, Ulan-Ude, Vladivostok, Vladikavkaz, Kazan, Yekaterinburg, Irkutsk, Magnitogorsk, Kemerovo, Magadan, Krasnodar, Kurgan, Mineralnye Vody, Makhachkala, Moscow, Nizhnevartovsk, Norilsk, Nadym, Nizhny Novgorod, Samara, Sochi, Novy Urengoy, Perm, Chita, Ufa, Tomsk, Khabarovsk, Yakutsk, Petropavlovsk-Kamchatsky, Yuzhno-Sakhalinsk, Chelyabinsk, St. Petersburg, Omsk, Rostov-on-Don;
International flights:
Antalya, Ashgabat, Bangkok, Baku, Burgas, Varna, Dubai, Hong Kong, Gyumri, Hanover, Dusseldorf, Dushanbe, Dublin, Yerevan, Kyiv, Munich, Chisinau, Innsbruck, Osh, Semipalatinsk, Podgoritsa, Pavlodar, Sanya, Beijing, Tashkent, Urgench, Tel Aviv, Khujand, Istanbul, Tenerife, Tokyo, Tbilisi, Shenyang, Urumqi, Frankfurt am Main, Utapao, Tivat, Seoul.
air park
S7 Airlines has one of the most advanced aircraft fleets in Russia and has about 60 aircraft, including Airbus A319-100, Airbus A320-100, Airbus A321-100, Boeng 737-400, Boeng 737-800 , Boeng 767-300ER.
C7 Partners
The company is a party to a special commercial agreement with 25 airlines around the world. That allows it to conduct joint commercial operation of flights and provides passengers with significant advantages and convenience when using complex flights with several landings on flights of partner companies.
"S7 Airlines" has a subsidiary "", which transferred most of the charter flights.
Services sector
The air carrier takes care of the provision of modern and diverse services for servicing passengers, based on international standards. S7 Airlines for the first time in Russia has launched an online order and purchase of air tickets. The company's special services include:
– internet service:
it is a modern, fast and convenient service available also from mobile phones. The company's website allows you to search for the necessary tickets, both for the required date and for the time period closest to it, evaluate the price range of the proposed options, book or buy the desired ticket. On the site you can go through pre-flight registration;
– passenger transfer services at the place of arrival:
this service allows you to order a transfer to the desired place in an unfamiliar city at the destination airport. The service has a fixed price;
- "flying packages";
service for the delivery of envelopes (packages) to the desired city or country, without the participation of the customer at the conclusion of the contract;
— programs "S7-priority";
for passengers who frequently use the company's services, there is a program for accounting for “flyed” miles. As a result, the passenger accumulates bonuses for discounts that apply to further purchases of air tickets.
Awards and safety
Since 2001, S7 Airlines has won various diplomas at airline exhibitions and competitions. The last, very significant award was the victory in the nomination "Service on the ground and in the sky (Russian airline)" awarded in 2014.
For more than 10 years, the company has been a member of the International Air Transport Association, and since 2007, after passing the audit, it officially complies with international flight safety standards.
Online services
Buying a ticket on the website
You can buy a ticket on the official website of Siberia Airlines at travelwith.s7.ru. You will need the minimum information about the flight:
- place of departure and arrival
- desired date
- number of passengers
Optionally, you can choose a direct flight, make a compound route (with transfers at certain airports).
Economy Basic fare does not include luggage. Only hand luggage, weighing no more than 10 kg. Also, the ticket cannot be returned.
On the next page, the service will offer all the flights that match your request. Choose a class (economy, business) and move on.
At the next step, the service will offer you to book a hotel and rent a car. If this is not necessary, proceed to the next step.
Enter the personal data of passengers: full name, date of birth, identity confirmation document (passport, international passport). Enter contact information for communication. On the same page, you need to pay the final amount using Visa and MasterCard.
Online check-in
Available at the link - webcheckin.s7.ru.On the page, enter the passenger's last name (in Latin letters), also indicate the booking number or ticket number.
Select a seat in the aircraft cabin and click save. Download your boarding pass and print it (this can be done both at home and at the airport).
Online check-in starts 30 hours and ends 50 minutes before departure.
Contact Information
- Official website of S7 Airlines: s7.ru
- Telephone: :+78002000007.
- Fax machine: +74953630580.
- Email : call [email protected].
- The address: Siberia Airlines OJSC, Ob-4, Novosibirsk region, Russia, 633104.
We have systematized reviews about the S7 airline (former Siberia) - negative and positive, and also told a little about the history of the company and the aircraft fleet.
S7 Airlines (Siberia) is one of the five largest air carriers in Russia. It is based in Moscow (Domodedovo) and Novosibirsk (Tolmachevo), forms additional hubs at the airports of Khabarovsk, Irkutsk, Vladivostok. According to reviews of the S7 airline, flights are at the highest level - but more on that later.
History of S7 Airlines (Siberia)
The history of the S7 company dates back to 1957, when it carried out its first flight Novosibirsk - Moscow. In 1992, created on the basis of the Tolmachevsky air squadron, the airline officially began its activities under the Siberia brand. In 2001 she became a member of the International Air Transport Association IATA. In 2002, Vnukovo Airlines and the Armenian carrier Armavia joined the ranks of Siberia, in 2004 the company acquired a controlling stake in the Chelyabinsk enterprise.
In 2006, the rebranding of Siberia was undertaken, on its basis the S7 Group was created, which later included the Globus subsidiary. In 2007, the renewed S7 Airlines successfully confirmed its status by passing an audit for compliance with international flight safety standards. Since November 2010, it has become a member of the Oneworld international air carrier alliance.
Air fleet and route network
In 2008, the management of S7 completely abandoned the idea of operating Soviet aircraft, now the airline owns one of the youngest fleets of aircraft: there are 58 units, the average age of which is about 10 years. Among them are Airbus A310, A319, A320, A321 and Boeing 767-300, Globus has Boeing 737-800.
The route network of the carrier S7 (Siberia) covers 83 destinations, of which half are domestic, the rest - to the CIS countries, Europe and the Middle East (26 countries of the world). The airline successfully cooperates with other airlines on the terms of a code-share agreement.
Positive feedback about the airline S7
Analyzing the reviews about the airline S7 ("Siberia"), we can cite the following advantages, which were noted by people who used the services of this largest air carrier:
- Polite staff and highly qualified pilots.
- A high level of comfort: the cabins are clean and tidy, the temperature on board is satisfactory, the air conditioner works during the stay, blankets are provided if necessary.
- Passengers noted the high punctuality of the carrier; according to reviews for the current year, there are a small number of complaints related to the transfer or delays of flights.
- Tourists noted the convenience of online registration, in which you can choose a more convenient place for a fee. This service was recommended in their reviews by people with high growth and non-standard build.
- Vegetarians are pleased to note the appearance of a special vegetarian menu for customers.
(Photo © Hot Air / flickr.com / Licensed CC BY 2.0)
Negative reviews about the airline S7
Despite the fact that most of the reviews about the S7 (Siberia) air carrier are positive, passengers also noted shortcomings in service:
- The overwhelming majority of complaints relate to the food offered during the flight. Some tourists consider this service unsatisfactory, based on the high cost of tickets, others are dissatisfied with the quality and quantity of food.
- In the reviews there are complaints related to the transportation of luggage. There were cases of loss, deformation, even damage to property. As people write, all attempts to demand damages have not brought results.
- There are complaints from late passengers: people would like a personal invitation, as they were late, being registered for the flight.
- Passengers also noted the weak control of flight attendants over compliance with the rules - this applies to drinking alcoholic beverages by other passengers during the flight and boarding drunk passengers.
- The declared service "flying envelopes" caused complaints: the high cost of the service does not match the service, some customers had to wait in line for several hours to process the parcel.
- In terms of service, minor complaints were caused by the company's website - there are complaints about the impossibility of making payments online.
Regarding the company's pricing policy, opinions are divided: one part of the customers considers S7 prices to be too high, the other part claims that the ticket price is fully consistent with the quality of the services provided. Summarizing, it can be noted that against the background of all the above shortcomings, the impeccable service of flight attendants and the high level of professionalism of the pilots of S7 Airlines (Siberia) deserved the highest praise in the reviews of passengers, which means that flying with this company is convenient and safe.
If you have ever flown with S7, you can leave your comment about the quality of the flight and service in the form below.
Intro Image Source: © Pieter v Marion / flickr.com / Licensed under CC BY-NC 2.0.
On December 12, Vladislav Filev, co-owner of S7 Group, spoke about the S7 Group's strategy for entering the market of commercial space launches at the Space as a Business forum. His presentation is titled "Space Transportation Company: Efficient Near and Deep Space Transportation Systems". Vedomosti got acquainted with the document.
A year ago, S7 Group agreed with Rocket and Space Corporation (RKK) Energia (part of Roskosmos) to purchase the floating spaceport Sea Launch. The last time it was launched was in 2014.
It is planned to resume launches from Sea Launch in 2019, according to Filev's presentation. Until 2023, it is planned to order 12 missiles. It will be missiles Zenith"Produced by the Ukrainian plant Yuzhmash, they will be supplied from Ukraine to the American "daughter" of S7 - the company S7 Sea Launch, said two people close to different sides of the project.
The presentation says that investments in the launch of the project, including the resumption of launches, will amount to $220 million. And Russian companies (primarily S7 structures) participating in the process will receive $500 million in export earnings.
At the second stage, a new two-stage rocket is supposed to be launched. Who will develop and produce it, the presentation does not say. It only states that S7 is ready to order 50 and enter into an option for another 35.
And at the third stage, S7 Group plans to create an orbital cosmodrome based on the Russian segment of the International Space Station (ISS). From the cosmodrome, cargo ships, driven by space tugs with nuclear electric propulsion engines, will launch to the Moon and other planets. It is assumed that the tugs will be delivered in a folded form to the spaceport, they will receive part of their energy from solar panels deployed in space. In space, cargo will also dock to them.
The S7 Group agreement with Energia provides for the lease of the ISS from 2024 to organize an orbital cosmodrome, says a person close to one of the parties to the transaction. In 2016, Energia and Boeing agreed to operate the ISS until 2024 - these companies are responsible from Russia and the United States for the ISS segments.
For 10 years, the global market for commercial space launches has almost doubled and amounted to about $215 billion in 2016, Filev's presentation says. Almost $95 billion came from the United States.
Private business in Russia has not yet entered this area. And in the West, Elon Musk's American SpaceX has advanced the farthest. She mastered the production and launch of the medium Falcon 9 rocket and the heavy Falcon Heavy. Last year, Musk announced plans to master the organization of flights to Mars.
The businessman believes that the first flight to Mars may take place as early as 2022. The flight time to Mars will be about 80 days. Musk is sure that someday people will make the Earth uninhabitable and humanity should be ready to move to other planets.
Filev at a press conference in 2016 stressed several times that he hopes to make the most of the space program and is not afraid of competition in the global commercial launch market with SpaceX and other players.
“There is a certain crisis in the space industry now due to the lack of breakthrough ideas,” says Sergey Nedoroslev, Chairman of the Board of Directors of the Kaskol Group of Companies, co-owner of the Launch Services company. On the one hand, communications and even the Internet, navigation, services for monitoring the earth's surface for various industries have long gone into space. On the other hand, national governments are constantly changing goals, but traditionally it was they who set clear goals for private and public companies and financed them, the businessman says. “So what now? Explore the Moon, Mars? But why, if they have already been on the Moon, and Mars was not lucky - the competition of ideologies [between the USSR and the USA] and, accordingly, the demonstration of opportunities, has ended, ”Nedoroslev argues.
The resulting vacuum is filled by private companies that set ambitious - on the scale of the entire terrestrial civilization - goals: bases on the Moon, colonization of Mars, extraction of useful resources in space, flights to the stars, Nedoroslev continues. And they have the money to do it.
