The worst and best airlines in Russia. Charter airlines in Russia: list of reliable and safe Russian air carriers top

When buying a ticket for a bus, metro, train or plane, you want to be sure of the reliability and safety of transport. Today we will look at the ranking of the TOP 7 best airlines in Russia in 2018 – 2019 in terms of reliability and safety! Reviews, review and much more you will see in this material.

7 best airlines in Russia 2018 – 2019!

Let's take a closer look at the list of presented carriers:

  • S7 Airlines:
  • Utair:

It's time to take a closer look at them.

Our airline rating begins today North wind, which has been operating on the Russian air transportation market for 10 years and celebrated its anniversary in 2018. Let's start first with the number of passengers over the past year - 3.5 million people, which is a small figure, but quite confident, it is among the top ten airlines in Russia. The company is a subsidiary Pegas Touristik and has 200 destinations, mostly foreign. Based at Sheremetyevo Airport, Moscow

Price: from 14,000 rubles.

A year ago I paid 46,000 for round-trip tickets for a family flight, 2 adults and a child, from Novosibirsk to Sochi. Overall quite good, the flight was not delayed, the price was adequate, the food was good and the seats were comfortable, the staff was polite and helped if anything happened. We still use the services of this carrier.

travel pillow

The well-deserved sixth place goes to the well-known low-cost airline. It is not distinguished by its quality of service and comfort, but as you understand, it has fairly low ticket prices. The average ticket price is 4000 rubles within the territory of Russia. We can note that constant promotions and various discounts on company tickets are a big plus. The company began its operations in 2014 and still carries passengers without fail; by the way, their number amounted to almost four million people in 2017. The main directions are the territory of Russia, partly foreign countries.

Ticket price: from 4000 rubles.

I bought a ticket from Moscow to Sochi for one day, the cost was 9800, I sat in the seat (well, you get the idea). No food, hand luggage only, otherwise you have to pay extra. A year later I flew again from St. Petersburg to Moscow, paid 1500, the difference in price was 8000. In general, a confident low-cost airline, perfect for students or those who fly frequently.

airplane earplugs

Utair

Surgut company ranks 5th among Russian companies in terms of passenger turnover and in our rating Utair receives a well-deserved rating. In 2017, the number of passengers amounted to 6.8 million people, higher than the year before by 9%. Regarding the cost of tickets, it is above average. Let's say a flight from Moscow to Istanbul will cost you 35,000 rubles one way per adult. But from Moscow to St. Petersburg the cost is only 3,000 rubles. The main directions within Russia are flights from Siberia to the Central region. The company's fleet has 150 helicopters at its disposal (the largest helicopter fleet in Russia), and for passenger transportation Boeing 737 (400,500 and 800) and Boeing 767-200.

Price tag: from 3000 rubles.

We flew from Moscow to St. Petersburg, the ticket was bought 2 days in advance and cost 4,500 rubles, quite cheap. The service is normal, the planes are the same, the seats are comfortable, we didn’t find anything special.

airplane backpack

Deservedly takes fourth place Ural Airlines, which has been pleasing us since 1993 with its comfort and relatively low prices. According to statistics, last year the passenger turnover was approximately 7.5 million people - quite a lot. The average cost of a one-way ticket will be about 11,000 rubles per adult. The main directions are the territory of Russia and partly abroad: Thailand and China mainly. A large number of flights occur at Domodedovo and Pulkovo. The Ural Airlines fleet consists of three Airbus models: A319, A320 and A321.

Price for tickets: from 11,000 rubles.

In April, I flew with this company from Moscow to St. Petersburg, the ticket cost 8,700 rubles one way, taking into account the shortcomings and positive aspects, I would call the company in the middle, not golden, but in the middle.

airplane adapter

Aeroflot's subsidiary gives broad hopes in the future to get ahead of even S7 and become second in the ranking of Russian airlines. The average cost of a flight will cost you 15,000 rubles per adult one way and along with this you get excellent service, a full lunch or dinner and, of course, the pleasure of the flight. The main flight directions are similar to the main company Aeroflot (see above). In terms of passenger turnover, Russia ranks second, but is inferior in quality of service to S7. In total, last year the number of passengers amounted to 11 million people.

Price: from 15,000 rubles.

We booked a ticket through the Aeroflot website, tickets from London to Moscow (one way) cost us 33,000 rubles for two, bought a month in advance. It’s quite comfortable on the planes themselves, the flight wasn’t delayed, the seats are comfortable and the food is pretty good. You can pay with miles, but some people don’t have this option, unfortunately. Overall I was pleased with the flight and will use it again.

inflatable airplane pillow

S7 Airlines

Siberia Company or S7, which has become a household name for many due to the familiar green aircraft used by the company to transport passengers. The main directions we note are movements from Eastern and Western Siberia to the Central regions, that is, Novosibirsk>>Moscow, Vladivostok>>St. Petersburg and other domestic and foreign destinations, Irkutsk>>Bangkok, Vladivostok>>Beijing and so on. The average cost of a two-way ticket across Russia is 18,000 rubles; regarding destinations abroad, the price is relatively inexpensive, 24,000 rubles Well, it depends only on your wishes and wallet.

The company's fleet is in no way inferior to Aeroflot, because it is equipped with modern models: Airbus A320neo, Boeing 737 MAX and many more representatives of aircraft. Speaking about the number of passenger turnover per year, we boldly call the figure 10 million - less than the previous participant in our rating, but more than other Russian airlines.

Cost: from 18,000 rubles.

We flew from Irkutsk to Bangkok with this company in winter. The cost was approximately 26,000 per adult, two ways. The flight lasted 6 hours and throughout the entire time we were provided with comfortable seats, pleasant staff and delicious food. We'll fly again.

airplane bag

The first place in the hit parade is occupied by an airline that has been transporting passengers for more than 100 years. (since 1923). Aeroflot's main directions: Moscow>>St. Petersburg, Moscow>>Berlin, Moscow>>Sochi, Moscow>>Istanbul and other various destinations from the capital of Russia. Quality and comfort are truly the prerogative of the company and complete pleasure for the client. The planes are well equipped, the staff is only professionals, the flight attendants are friendly and friendly, but you will have to pay at least 20,000 rubles, the average price of a ticket for this carrier. Regarding the aircraft fleet, it’s also pretty good: Airbus A320, Airbus A330 and so on.

The Russian airline has one of the best fleets in the world; by the way, Aeroflot ranks 37th in the global transportation ranking as of 2017, according to information JACDEC. It is worth noting that the passenger turnover is 30 million per year - the highest figure in Russia.

Price: from 18,000 rubles.

We flew with Aeroflot to the Netherlands, more precisely Amsterdam. In principle, I liked everything, the staff is always ready to help, no funny situations arose during the flight. For tickets, as far as I remember, we paid 43,000 for two adults in two directions, that is, Moscow-Amsterdam and back. We have been using Aeroflot services for 4 years and have never regretted our choice.

airplane carrier

Where to buy the cheapest air tickets?

Many people ask an immodest question, because everyone wants to somehow save some of the money for the trip or simply do not have enough funds to buy a ticket. Mostly, airline websites will help you here, where you can directly view the list of current promotions and discounts on airline tickets, and you will definitely find the best option for yourself.

Of course, you can use convenient Internet services such as Aviasales, where offers from low-cost airlines are often posted at very tasty prices, sometimes even for 999 rubles, if you're lucky. You can search for a ticket through a well-known service Skyscanner, the optimal (in terms of price and flight time) flight is indicated here. You can directly call the company via a toll-free line and book a flight ticket, where they will select the most favorable option for you.

20.04.2018 09:00

British Skytrax collects reviews from millions of passengers and, based on them, compiles an annual rating of world air carriers. Business Insider talks about European companies that ranked high.

This time, Skytrax analyzed the experiences of almost 20 million passengers from 105 countries. They assessed 325 representatives of the airline industry on 49 parameters - from the convenience of check-in for a flight to the comfort of the seats and the quality of service in flight.

Traditionally, companies from Asia lead the ranking, and the results of 2017 were no exception. The top three on the global list included Qatar Airlines, Singapore Airlines and the Japanese ANA All Nippon Airways. The last time Skytrax recognized a European carrier as Company of the Year was in 2006, when British Airways distinguished itself. Since then, residents of the Old World have not taken first place.

Even though airlines from Europe do not top the ranking, many of them are still at the top. Five carriers managed to enter the current top 20, one - into the top ten. Who deserved the highest marks?

10.Virgin Atlantic Airways

A country: Great Britain
Place in the world ranking: 33rd


The company is considered the crown jewel of Sir Richard Branson's aviation holding, although in fact his Virgin Group retains only 20% of the shares, and the owner of the largest stake, 49%, is the American Delta Air Lines. Nevertheless, many details remind passengers of the charismatic entrepreneur - from the unusual purple lighting in the aircraft’s cabins to the stylish crew uniform.

9. Aeroflot

A country: Russia
Place in the world ranking: 30's


Although the Russian carrier is still sometimes associated in the West with grizzled pilots piloting old Soviet planes through the treacherous Russian winter, this image is extremely far from reality. Modern Aeroflot has a fleet of new Airbuses and Boeings at its disposal, and Skytrax at the end of 2017 recognized the airline as the best representative of the industry in Eastern Europe.

8.Norwegian

A country: Norway
Place in the world ranking: 28th


Over the past decade, Norwegian has helped bring cost-effective travel back to North Atlantic skies and has become one of the most prominent voices in commercial aviation in its region. This year, the company won in two special categories for low-cost airlines, earning the titles of the best low-cost carrier in Europe and the best in the world on long-haul routes.

7. Finnair

A country: Finland
Place in the world ranking: 25th


Finnair has moved up two places in the global rankings to become the top airline in Northern Europe. Passengers especially appreciated the level of language training of the staff. The company operates main flights on Airbus aircraft, and regional flights on Canadian Bombardier and Brazilian Embraer aircraft.

6. KLM Royal Dutch Airlines

A country: Netherlands
Place in the world ranking: 22nd


The Dutch flag carrier is part of a conglomerate with France's Air France and is the oldest continuously operating airline in the world. It is now radically modernizing its fleet, which already includes new Boeing Dreamliners and refurbished Airbus 330-300s with an improved business class cabin.

5.Air France

A country: France
Place in the world ranking: 18th


Although Air France's position in the ranking has weakened somewhat, it still maintains a high level of service. The company had been struggling with cash and labor issues over the previous couple of years, but that didn't stop it from offering passengers exciting new options, including flights in its signature La Premiere cabins.

4. Austrian Airlines

A country: Austria
Place in the world ranking: 17th


Austrian Airlines, part of the Lufthansa group, maintains its status as the carrier with the best staff in Europe. The company is based in Vienna and operates the updated long-haul Boeing 767 and 777. Economy class passengers particularly appreciate the efficient and prompt service, as well as the wide selection of food and entertainment options on board.

3. Swiss International Air Lines

A country: Switzerland
Place in the world ranking: 14th


The main Swiss carrier emerged in 2002 from the remnants of the bankrupt Swissair and is today owned by Germany's Lufthansa. It was the first in the world to operate the new generation Bombardier C aircraft. Although some passengers found the seats in the economy cabins insufficiently comfortable, almost everyone praised the company for the friendliness of the staff, the range of alcohol and free Swiss chocolate.

When choosing an airline, each person looks at certain qualities, for example, the price of the ticket, the comfort of the cabin or the availability of business class, the quality of food on board, etc. Which airline is the best or worst to choose to fly to Sochi or Anapa?

Top 9

All information is presented for the current year 2018.

  1. North Wind or Nordwind Airlines

An airline called North Wind starts from the last line. In 2017, 3.5 million passengers used the airline’s services, which exceeded the statistics for 2016 by 95%.

Since 2015 it has been an independent airline. In demand due to low prices. In 2017, the number of passengers amounted to 3.5 million people, this figure exceeds the number for 2016 by two-thirds.


  1. globe

It is part of the S7 Group and is a subsidiary of the well-known aviation giant Siberia. In 2017, the airline became the second best airline in the ranking, which significantly increased the number of passengers. 4 million passengers used Globus in 2017, an increase of 21% compared to last year.


  1. Victory

I am pleased with the young airline that appeared two years ago. In demand due to low ticket prices. But there are also a huge number of complaints against the company:

  • the stated price on the website does not match the price at the airport ticket office;
  • flight delays;
  • selling more tickets than seats.

In 2017, 4.3 million passengers flew with this airline.


A popular company in Russia, most people are inclined because of low prices and a comfortable flight. In 2017, 7.5 million people used the services of Ural Airlines.


This company has a large helicopter fleet according to world statistics. It crashed in 2014, but by 2017 it had returned to normal and carried 6.8 million passengers, exceeding the 2016 rating by 10%.


  1. Russia

Included in the list of Aeroflot subsidiaries. In 2017, it transported 10.6 million people, showing impressive growth. Compared to 2016, the number of passengers increased by 48%. People choose this airline because of its budget cost.


  1. S7 Airlines or Siberia

It transports people not only throughout Russia, but also across foreign countries, which makes it more popular. It is also budget-friendly and appreciated by passengers for the quality of service, which is always excellent. In 2017, 9.3 million people used the services.


It is the oldest airline in Russia; transportation began in 1923. Named the safest airline, as there were no major accidents. In 2017, more than 32 million people were transported. A few years ago it received 4 stars for all its qualities.


Watch the video the best airline in Eastern Europe

Best airlines for safety (Top 5)

  1. globe

A young company focused on safety and comfort of flights. The security system is regularly tested and tries to improve and become better. The planes are new, no more than 9 years old.

Included in the top 5 best in terms of passenger volume. Every year the aircraft are inspected and the crew undergoes full advanced training. In 2014, the company received the award as “Best Passenger Interpreter on Regional Routes.” The aircraft are no more than 11 years old.

  1. S7 or Siberia

S7 received 94th place in the top global airlines for safety. During 2016-2017, there were no major plane crashes that would have resulted in loss of life. Often becomes a winner in competitions. Regular inspection of aircraft and improvement of crew skills are not in vain. The aircraft are 9 years old.

  1. Ural Airlines

Included in the list of leading Russian security companies. It has a gym for training and qualifying pilots according to individual programs. The hall is the only one in Russia and only global companies have it. The airline received 20 awards for its efforts, the number of people transported and the minimum number of plane crashes, which is close to zero. Aircraft are not older than 13 years.

And in 1st place is Aeroflot. The safest company in Russia, entered the top hundred safest companies in the world and took thirty-fifth place. Airplanes are decommissioned after five years of service; these are the newest aircraft in Russia. The crew regularly undergoes advanced training, and the aircraft are fully checked for suitability.

Top 3 charter airlines

The airline has the status of an international carrier. Departures take place from Moscow, Sheremetyevo Airport. People are unhappy with the cost of flight tickets because they are too high. In the past, flights were often delayed by 3-5 hours, which left its mark, and people do not often use the services of Aeroflot as a charter company.

  1. Orenair

Most often used by people who want to fly to Africa, Asia or Western Europe. Low prices and comfortable aircraft do not leave people indifferent. Charter flights to Russian cities are rarely carried out.


It is the most budget-friendly charter flight company. The aircraft have proven themselves to be reliable, as they undergo regular inspections. Customers are unhappy that planes are often changed without warning, and when purchasing a business class ticket, a person ends up in economy class.

Which airline is better to fly with?

When choosing an airline, people look at its description and then make a choice. Every person wants to fly comfortably and safely, without spending an exorbitant price for a ticket.

People's favorite airlines for visiting Crimea are Aeroflot and Ural Airlines. Valued for comfort and safety, the cost will vary from 9 to 13 thousand rubles for a one-way ticket from Moscow. On board there is good service, fresh food and pleasant drinks.


According to people, to fly to Sochi, use the services of S7 or the services of the Rossiya company. Ticket prices are reasonable, which attracts people who fly to Sochi on vacation. Friendly staff on board, average food, but new planes that are comfortable attract people.


To Anapa

People are inclined towards Aeroflot and UTair. UTair has low ticket prices, which are even cheaper than Aeroflot. They choose because of new aircraft, which are updated every 5-7 years. People also like the quality of food on board Aeroflot, and the staff, who remain calm even in emergency situations.


To Moscow

Every Russian airline flies to Moscow, so the choice depends on people's preferences. Aeroflot and S7 are more often chosen because of the low cost of tickets; flying from anywhere in Russia to Moscow will take no more than 8-9 hours, which is convenient.


S7 or Ural Airlines

Based on the statistics, you can see that the majority is inclined towards S7 airline. People love the comfortable cabins, friendly staff, fresh food, and a team of pilots who can handle any emergency.

Also, S7 is a convenient airline for flying within Russia. Low ticket prices attract people, which increases the number of passengers by 10-20% every year.

Worst airlines in Russia

Although the company tops the list of the best, it also made it to the top of the worst because it unexpectedly increased prices for flights, which confused people and undermined their opinion of the airline. There are no complaints about convenience and safety.

  1. S7 airlines

The company is valued for its comfort, but often people began to complain about flight delays, poor service on board and overpricing, because now flying even to a neighboring city can hit the pocket.

  1. Russia

The company was also included in the list of both the best and the worst, which leads to two opinions. It is better to use the airline if you want to fly around Russia; it is not suitable for long flights due to the uncomfortable cabins.

  1. UTair

The airline is prized for its inexpensive ticket prices, but people are often unhappy with flight delays, the quality of in-flight food and the uncomfortable cabin.

  1. Yakutia

The airline received 2 stars by all standards, but every year it tries to improve and become better in order to be in great demand. Compared to 2016, the number of flight delays has decreased, and staff have become more trained.

People's opinions about the company are divided into good and bad. Some people can’t stand it and don’t use the services on principle, so they often overpay at other companies. Other people are satisfied and ready to use the services of Ural Lines. Of the minuses: flight delays, as well as not complete security.

  1. Yamal

Frequent flight delays, uncomfortable cabins, almost complete lack of service on board, inflated prices for flights - all this puts this airline on the first line of the unpleasant rating.

From the entire article, the conclusion is that the best airline is Aeroflot, which has proven itself in many respects. During its long career, more than 20 million flights were made, with the first flight taking place in 1923. But each person has his own preferences, and for some, the worst will be the best.

: This is a UK-based consulting company that studies the quality of airline and airport services. The company annually compiles a ranking of the top 100 airlines around the world, and being ranked number one is like winning the Oscars in the world of air travel. The rating is based on a survey of passengers: it contains 50 points about all the details of the flight - from the convenience of the website and queues at the airport to the comfort of the seats, cleanliness and temperature on board the aircraft. 20 million people of 105 different nationalities left their reviews, who expressed their opinions about 325 different airlines - so we think the result can be considered quite reliable.

On 20 June 2017, Skytrax announced the results: Qatar Airways was this year's best airline, winning the award for the fourth time. The airline's triumph did not end there: they also became the best air carrier in the Middle East. They also officially have the world's best business class and first class lounge. Second place goes to Singapore Airlines, they are also the best airline in Asia. The top twenty airlines in the world include Lufthansa, Austrian and Air France. Garuda Indonesia turned out to be the best. In a separate rating for European airlines, Lufthansa is in first place (Russian Aeroflot is in the top ten), and the best European low-cost airline is Norwegian. You can study the entire rating based on all criteria in detail.

By the way, there is alsoairport rating : you can explore where it’s worth coming, even if you don’t need anything in the nearest city, or, conversely,

December 15th, 2016 , 09:58 am

The results, in general, are not surprising - VIM-Avia, Yamal, Nordstar With Ural Airlines among the worst S7 And Russia hanging out in the middle, and Aeroflot above them all, but still not the best.
AviaPort experts made several flights over short, medium and long distances. The tickets were purchased incognito, meaning the airlines did not know they were being assessed. Each flight was studied according to 145 parameters, including the time it took to reach the call center, the quality of food on board, and even the availability of wi-fi. The convenience of procedures related to purchasing a ticket, checking in for a flight and managing reservations through airline websites and their mobile applications was separately assessed.
12 Russian airlines operating regular flights on main routes were selected for the study. In addition, the rating included eight foreign carriers operating flights to Russia, which made it possible to assess how competitive domestic companies are in terms of the level of service on international routes.
And here are the results:


From 1 to 2.5 stars

Experts rated it just one star out of five VIM-avia, which already did not enjoy a positive reputation due to frequent flight delays. We ended up here Yamal, NordStar And Belavia. They turned out to be only half a star better Ural Airlines. Rated two stars Yakutia. Well, exactly in the middle of the list, with a rating of 2.5 stars, were UTair, Red Wings And " Nordavia. In general, nothing unexpected, these are economy class companies with low ticket prices.

"The main complaints that arose against carriers were frequent staff errors, for example, a long response time to the flight attendant call button, the impoliteness of flight attendants and even the lack of toilet paper. In addition, in the economy segment, the seats are arranged with the maximum density allowed by the manufacturer; food on board is not always edible. There is a certain calorie standard recommended since Soviet times, economy companies try to achieve it with the help of buns with butter, and in a higher class food includes fruits and vegetables", comments Oleg Panteleev, executive director of the AviaPort agency that compiled the ratings. The experts also did not like the information support - the convenience of the company’s websites and applications.

From 3 to 5 stars

Earned three points Russia, AZAL And LOT, fell just short of four stars S7. Aeroflot received four points - this is the maximum score among domestic companies, on the same line with him Air France, his daughter KLM And Lufthansa. They get five with a minus Turkish Airlines. Well, the only luxury company is recognized Emirates- Five Stars. The parameters that distinguish premium carriers are the impeccable work of the staff, a wide range of entertainment on board (movies and games), as well as a comfortable distance between the seats.

At the same time, the price of tickets for rating leaders and outsiders may be identical (in their price segment). That is, carriers from one star to 2.5 and more expensive ones – from three to five – compete in price. For example, fly to Dubai from Moscow with a three-star AZAL now more expensive than four-star Aeroflot and even five-star Emirates. And, for example, it’s cheaper to fly to Novosibirsk from the capital with a “2.5-star” UTair or "3.5 stars" S7, how Ural Airlines, which rated only 1.5 stars.

All results: